Store Manager
2 weeks ago
He/she demonstrates the recruitment and retention, training, and motivation of staff, and maintains quality control, hygiene, health and safety standards, and customer experience in the outlet.
Job Description- Ensure daily opening and closing duties in the outlet are properly executed.
- Maintain an attractive and orderly appearance in the outlet.
- Promotion Execution
- Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience
- Manage overall manpower planning, including planning a daily duty roster to ensure optimum use of manpower in the outlet.
- Maintain a high level of customer service standards.
- Perform inventory checks and product ordering.
- Cost Management
- Ensure overall store image is maintained and the brand is always well represented.
- Recruit & select staff to meet set expectations and are suited to work in a customer-oriented environment.
- Coach and train employees and make sure everyone fully understands company policies by using the operations training manual & SOPs.
- Develop and motivate team members through capability development.
- Execute any other duties as requested by immediate superiors.
- At least 3 Year(s) of working experience in the restaurant industry is required for this position.
- Excellent interpersonal skills
- Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
- Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
Other Information:
- Annual Increment
- Performance Incentive Bonus
- Flexi Health Benefits
- Good career progression
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