Servicenow Solution Architect

1 month ago

Singapore SoftwareONE Full time

:Why SoftwareOne?Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is a game-changer. Join us now and be part of our incredible journey.The roleThe ServiceNow Architect is a key member of our ServiceNow delivery team and is responsible for the overall design of the platform and mapping client business requirements to systems/technical requirements. They are responsible for the overall architecture, design, implementation, and integrity of the ServiceNow platform within the enterprise. Responsible for demoing ServiceNow features and functionality to clients Provide mentorship, leadership, and project oversight in regards to ServiceNow technology workflows Responsible for internal artifacts and deliverables to ensure they meet solution requirements Work directly with the client\xe2\x80\x99s product owners, scrum masters/project leaders, and solution architects, which includes presenting the design and development work to the broader project team. Work closely with the development teams, participate and lead design and architecture reviews If necessary building integrations utilizing infrastructure platform APIs via SOAP and/or REST APIs Sign off on technical specifications and documents, architecture diagrams, system documentation and manuals Sign off on update set promotion to production Participate in pre-sales activities related to the technology workflows (ITSM/ITOM/ITAM), including project sizing and scoping What we need to see from you
ServiceNow Development and Consulting: Extensive experience in a consulting role, ideally from a lead developer / technical architect background Expert understanding on import sets and transform maps, working with external data sources, ServiceNow data mapping Experience with Normalization Data Services configuration ITOM Discovery for on-premise and cloud environments Configuration Management Lifecycle Common Services Data Model Service Mapping, Event Management, and Certificate Management 3rd Party credential stores, network access, and firewalls JavaScript, SQL Additional product line(s) on the ServiceNow platform (one or more of ITSM, SPM (formerly ITBM), and/or ITAM) Understanding of the ServiceNow CMDB Understanding of the Identification and Reconciliation Engine and impacts to the CMDB Understanding of the ServiceNow workflow capabilities (FlowDesigner) Understanding of platform security and integration best practices A positive promotor of work culture and a "can do" attitude Willingness to learn and grow Strong communication, explanation and presentation skills Willingness to travel (up to 15%) and be comfortable in changing office environments Certificates Must have: ServiceNow CSA Nice to have: CIS Discovery, CIS SAM, CIS HAM, CIS ITSM Job FunctionSoftware & Cloud Services

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