Ops Support Executive, EUC

4 weeks ago

Singapore Singtel Group Full time

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

As an Desktop Assistant, you will provide the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards and timely manner. The broad area of your job responsibilities will cover the following:

  • Performed Desktop Support services to users
  • This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
  • Perform imaging/re-imaging
  • Perform asset inventories
  • Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
  • Updates Incident records
  • Creates and updates work instructions (where necessary)
  • Document standards and procedures (where necessary)

Ideal candidate should possess the following:

  • Min. ITE/Diploma graduate with 1 year experience in desktop support
  • Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365
  • Clear Spoken & Written English.
  • possess at least one (1) of the following certifications or their equivalent:
    • CompTIA A+;
    • CompTIA Security+;
    • CompTIA Network+;
    • Microsoft Certified: Windows Client; and
    • Microsoft Certified: Managing Modern Desktops.
  • Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
  • Demonstrate knowledge in the support of workstations, and related components
  • Good verbal and written communication skills
  • Good coordination skills
  • Ability to prioritize effectively and work with a sense of urgency
  • Effectively communicates with teammates and managers

  • Ops Support Executive, EUC

    3 weeks ago

    Singapore Singtel Group Full time

    Will you be part of the extraordinary? NCS's mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our...

  • IT Engineer

    4 weeks ago

    Singapore Elitez Pte. Ltd. Full time

    Job Info:Monday to Friday, 8am to 5.45pmWestUp $4000 + AWS + VBJob Description:Responsible for managing and supporting the end-user hardware, communications, office applications, mobile and other devices.Provide EUC Support to users, including laptops, monitors, mobile devices, and Office applications.âEUC Devices product life cycle managementEUC software...

  • IT Collaboration Specialist

    4 weeks ago

    Singapore Gmp Technologies (s) Pte Ltd Full time

    Job Responsibilities. Technical solutioning and project delivery for EUC Collaboration Tools such as Voice Systems, O365, Video Conferencing, etc., while maintaining high levels of resiliency and compliance to internal policies.. Administration and Lifecycle Management of all EUC Collaboration Tools.. Maintain live Documentation of Architecture Diagrams,...

  • IT Collaboration Specialist

    4 weeks ago

    Singapore GMP TECHNOLOGIES (S) PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities• Technical solutioning and project delivery for EUC Collaboration Tools such as Voice Systems, O365, Video Conferencing, etc., while maintaining high levels of resiliency and compliance to internal policies.• Administration and Lifecycle Management of all EUC Collaboration Tools.• Maintain live Documentation...

  • IT Engineer

    4 weeks ago

    Singapore ELITEZ PTE. LTD. Full time

    Roles & ResponsibilitiesJob Info: Monday to Friday, 8am to 5.45pm West Up $4000 + AWS + VBJob Description: Responsible for managing and supporting the end-user hardware, communications, office applications, mobile and other devices. Provide EUC Support to users, including laptops, monitors, mobile devices, and Office applications. ⁠EUC Devices...

  • Ops Support Executive, EUC

    4 weeks ago

    Singapore Singtel Group Full time

    NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of...

  • Ops Support Executive, EUC

    4 weeks ago

    Singapore Singtel Group Full time

    NCS is a leading technology services firm in the Asia Pacific, partnering with governments and enterprises to advance communities through technology. With a team of 10,000 experts across 49 specializations, NCS offers differentiated and end-to-end technology services, including digital, cloud, platforms, application, infrastructure, engineering, and...

  • Ops Support Executive, EUC

    1 week ago

    Singapore Singtel Group Full time

    Are you looking for value adding and impactful work?Do you want to make a difference with your expertise? With us, you'll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the...

  • Helpdesk Ops Support Executive

    4 days ago

    Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service...

  • Ops Support Executive, EUC

    4 weeks ago

    Singapore Singtel Group Full time

    Will you be part of the extraordinary?    NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and...

  • Ops Support Executive, EUC

    1 month ago

    Singapore Singtel Group Full time

    NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities...

  • Ops Support Executive, EUC

    1 month ago

    Singapore Singtel Group Full time

    NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities...

  • End User Computing

    1 week ago

    Singapore Kerry Consulting Pte. Ltd. Full time

    End User Computing (EUC) Engineer - ContractKerry Consulting is currently working with a systems integrator client in the Technology space to hire for an EUC Engineer.Job Scope:Act as the liaison between IT and users, sharing best practices and simplifying user experiences through IT solutions.Engage in innovation and simplification initiatives within IT...

  • Ops Support Executive, EUC

    4 weeks ago

    Singapore SingTel Full time

    Job Description :Will you be part of the extraordinaryNCS's mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and...

  • Clinic Ops Executive

    4 weeks ago

    Singapore Frontier Healthcare Holdings Pte. Ltd. Full time

    AimTo ensure the smooth operations of the clinic and that a higher level of service is provided to our patients and at the same time to ensure Clinic Ops Executive are equipped with the necessary clinic operations skills.Job responsibilityEnsure smooth operations in clinics.Handle counter duties such as patient registration, medicine dispensing, payment...

  • Ops Support Executive, EUC

    1 month ago

    Singapore Singtel Group Full time

    NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities...

  • Ops Support Executive, EUC

    4 weeks ago

    Singapore SingTel Full time

    Job Description :NCSis a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT...

  • Ops Support Executive, EUC

    1 month ago

    Singapore Singtel Group Full time

    NCS is a leading technology services firm in the Asia Pacific, partnering with governments and enterprises to advance communities through technology. With a team of 10,000 experts across 49 specializations, NCS offers differentiated and end-to-end technology services, including digital, cloud, platforms, application, infrastructure, engineering, and...

  • Ops Support Executive, EUC

    4 weeks ago

    Singapore SingTel Full time

    Job Description :NCS is a leading technology services firm in the Asia Pacific, partnering with governments and enterprises to advance communities through technology. With a team of 10,000 experts across 49 specializations, NCS offers differentiated and end-to-end technology services, including digital, cloud, platforms, application, infrastructure,...

  • Ops Support Executive, EUC

    6 days ago

    Singapore SingTel Full time

    Job Description :With us, you'll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and...