Business Systems Analyst

3 weeks ago

Singapore Singtel Group Full time

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Business Systems Analyst, you will be responsible to gather, analyse and formalise user's business requirements and processes, evaluate on feasibility of implementation and manage scope of project.

What will you do?

  • Gather, analyse and formalise user's business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
  • Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
  • Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
  • Make changes to configurable items, which include hardware, software, documentation, etc.
  • Participate in Coding and Code Review.
  • Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
  • Prepare user manual and operations manual, and plan & facilitate training of users and operators.
  • Provide post implementation support (including production support and service requests).
  • Escalate and discuss critical issues such as scope creep with the relevant managers.
  • Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

The ideal candidate should possess:

  • Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
  • Preferably 2 or more years of IT working experience
  • Possess relevant system development / maintenance experience using Java/.Net-related technologies (such as Java GUI frameworks like Swing, SWT, AWT, RESTful Web Services, Struts, Spring, Angular, C#, ASP.Net, VB.Net, .Net Core, Web API, SQL Server Database, MySQL, HTML, CSS, JavaScript framework)
  • Good understanding of Software Development Life Cycle (SDLC) processes
  • Ability to produce specifications for documentations and implementations
  • Experience in IT business analysis techniques
  • Self-motivated with a positive "can-do" attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
  • Ability to lead, develop and maintain respectful and trusting relationship
  • Proficient in written and spoken English
  • Able to travel as required

What you might also need to have:

  • Knowledge on cloud technologies such as AWS and Microsoft Azure Cloud
  • Knowledge or experience in Outsystems
  • DevOps knowledge, understanding of major DevOps tools
  • Experience in incident management

We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at and visit our LinkedIn career site.

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