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Network Engineer

2 months ago

Singapore Singtel Group Full time

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We're searching for a Network Engineer to be part of our diverse team of talents here at NCS

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you

What we seek to accomplish together:

  • Provides level 1.5 Centralize technical support (Network, Cyber and Server) for all NCS clients
  • Participate in maintenance standby duty to cover 24x7 support on rotational basis pre assigned by the team lead (L2)- a must
  • Ensure SLA Level is achieved every single fault case.
  • Ensure escalation is carried out when a fault call is beyond the knowledge of L1.
  • Attend to daily call assignment when not in standby during office hours.
  • Perform weekend or after office hours duty though not on standby if required.
  • Attend to preventive maintenance not limited to hardware inventory.
  • Follow up case from opening till closure.
  • Update incident tickets properly and promptly.
  • Get certifications required to support key customers.
  • New assignment by Ops manager or TSM when needed.

A little bit about you:

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • Minimum of 1 year of experience in network engineering or network maintenance roles.
  • Strong understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and routing protocols.
  • Experience with network hardware from vendors such as Cisco, Juniper, Palo Alto, and Arista.
  • Experience with network monitoring and management tools, such as Nagios, SolarWinds, or PRTG.
  • Has basic Cisco and Alcatel switches/routers/wireless knowledge
  • Has basic network troubleshooting skills on layer 2 and layer 3
  • Excellent troubleshooting skills and attention to detail.
  • Strong communication and interpersonal skills, with the ability to interact professionally with team members and stakeholders.
  • Certifications such as CCNA, CCNP, or equivalent are a plus.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at and visit our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.