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Visitor Service Ambassador @ Museum

2 months ago

Singapore Adecco Personnel Pte Ltd Full time

The Job:

  • Front counter duties: admissions, event fees, membership, merchandise sales
  • Warmly greet and assist visitors in person, on phone, and via email
  • Promote exhibitions and tours
  • Manage daily takings and replenish collateral
  • Oversee cash and cheque collections by security agency
  • Assist with wayfinding and guide on audio/mobile device usage
  • Coordinate group visits and conduct inspections
  • Manage merchandise sales
  • Proactively collect visitor feedback and compile reports
  • Handle administrative tasks: guided tour registrations, inquiries
  • Manage email, phone inquiries, and group visit bookings

Requirements:

  • Strong interpersonal skills, preferably bilingual
  • Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
  • Experience in handling various payment modes
  • 2 years of front line/ customer service experience, preferably in hospitality
  • Skilled in service delivery, problem resolution, and service recovery
  • Good telephone etiquette and communication skills
  • Flexible in customer interactions in a front-facing role
  • Willingness to work on weekends and public holidays

Both Part-Time & Full-Time Available

Working Hours: 9:30am to 7pm daily (Fridays till 9:00pm)

Working Days: 5 days/ week (Including weekends & PH)

Various Museums available: Walking distance from City Hall, Raffles Place and Bras Basah MRT Compensation: Gross $1900 to $2100

To Apply or Enquire, please fill in the application form:

and

WhatsApp your resume with code 'FJNHB' to (Ziqing)

EA License No: 91C2918EA Personnel No: R EA Personnel Name: Wong Zhi Cheng

*Please note that only shortlisted applicants will be notified

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