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it support

2 months ago


Hougang, Singapore BAN HOCK HIN CO PTE LTD Full time

Responsibilities:

  • Prepare new systems for new
    staff/take back systems for leaving staff.
  • Provide 1st level / 2nd level
    support to end-users in troubleshooting and resolving of desktop PC, servers,
    network problems.
  • Diagnose and perform repairs on
    equipment and solutions and ensure that relevant updates and patches are
    applied accordingly to the system.
  • Maintain the manifest list of
    PCs per user and service records in the Company.
  • Provide assistance for any
    faulty system in the Company.
  • Assist with website maintenance
    and updates using CMS platforms such as WordPress - Basic HTML and CSS.
  • Any other ad-hoc tasks as
    assigned.

Requirements:

  • Min. NITEC in IT related
    discipline.
  • Minimum 1 years of help desk or
    technical support experience.
  • Basic technical knowledge of
    computer hardware, software, and networking.
  • Able to work independently with
    minimum supervision.
Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,500 - $3,000 per month