cafe manager
2 weeks ago
Key Responsibilities
In your role as Café Manager, you will:
- Manage, coach, and develop our amazing Brew Crew, supervising a blend of Assistant Managers and Baristas on their
- Guide our Brew Crew on providing exceptional customer service on our customer coffee, tea and food experience.
- Be a World Class Barista (& Tearista) serving our amazing customers with the finest specialty coffee & tea.
- Manage your café responsibly and profitably
- Responsible for a full range of products from our famous beverages to delicious food and beautiful merchandise.
- Oversee all financial matters honestly, efficiently, and accurately.
- Care and manage the safety & health of our Brew Crew and customers.
- Lead and take pride in the appearance of your café, maintaining a clean and organized environment, in accordance with health and safety regulations.
Your IngredientsOur Brew Crew is fueled by curiosity. We embrace new ideas and experiences in the pursuit of bettering ourselves, our organization, and the customers we serve.
- A minimum of 3 years Café Management experience (or similar Food & Beverage outlet management).
- Background as a Barista is preferred, however not required, as training will be provided in our Barista Academy.
- Ability to work in a fast-paced environment while maintaining attention to detail and quality.
- Excellent coaching, communication and interpersonal skills.
- Previous Microsoft office (MS) experience preferred.
- Strong customer service orientation.
- Flexibility to work various shifts, including weekends and holidays.
Performance & Rewards
At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.
- World Class training in our Singapore Barista Academy
- Competitive Salary
- Performance & Attendance Bonuses
- Brew Crew discounts
- Career Journey with Individual Development Plans
- Flexible working hours
- Medical benefits
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