Senior Client Advisor

3 weeks ago


Singapore COMO GROUP Full time

Walk-in interviews for applicants shortlisted will be conducted at the Jobs & Skills Discovery Fest held at Bedok Town Square from 25 May May 2024, 10 AM - 8 PM

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group's businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation). Job Responsibilities:

  • Customer Engagement: Provide exceptional customer service to all clients, offering personalized assistance, styling advice, and product knowledge.
  • Brand Representation: Showcase a deep understanding of our brand's history, heritage, and product lines.
  • Sales and Target Achievement: Meet or exceed sales targets, actively upselling and cross-selling our luxury products.
  • Product Knowledge: Stay updated on the latest collections, materials, and trends in luxury fashion to provide accurate information and recommendations.
  • Client Relationship Building: Develop and maintain strong relationships with high-end clientele, ensuring their satisfaction and loyalty to our brand.
  • Visual Merchandising: Assist in maintaining a visually appealing store, ensuring all products are well-presented and the store's atmosphere aligns with our luxury image.
  • Brand Events: Participate in and help organize brand events, such as exclusive launches, fashion shows, and private shopping experiences.

Requirements

  • Proven experience in luxury fashion retail or a related field is a plus.
  • Strong passion for luxury fashion and a keen sense of style.
  • Exceptional interpersonal and communication skills.
  • Ability to work in a fast-paced, dynamic, and high-end retail environment.
  • Sales-driven with a track record of meeting or exceeding sales targets.
  • Knowledge of fashion trends and luxury brands.

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