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Visitor Service Ambassador @ Museum
1 month ago
The Job:
- Front counter duties: admissions, event fees, membership, merchandise sales
- Warmly greet and assist visitors in person, on phone, and via email
- Promote exhibitions and tours
- Manage daily takings and replenish collateral
- Oversee cash and cheque collections by security agency
- Assist with wayfinding and guide on audio/mobile device usage
- Coordinate group visits and conduct inspections
- Manage merchandise sales
- Proactively collect visitor feedback and compile reports
- Handle administrative tasks: guided tour registrations, inquiries
- Manage email, phone inquiries, and group visit bookings
Requirements:
- Strong interpersonal skills, preferably bilingual
- Proficient in Microsoft Office, Point of Sale Systems, and digital technologies
- Experience in handling various payment modes
- 2 years of front line/ customer service experience, preferably in hospitality
- Skilled in service delivery, problem resolution, and service recovery
- Good telephone etiquette and communication skills
- Flexible in customer interactions in a front-facing role
- Willingness to work on weekends and public holidays
Both Part-Time & Full-Time Available
Working Hours: 9:30am to 7pm daily (Fridays till 9:00pm)
Working Days: 5 days/ week (Including weekends & PH)
Various Museums available: Walking distance from City Hall, Raffles Place and Bras Basah MRT Compensation: Gross $1900 to $2100
To Apply or Enquire, please fill in the application form:
and
WhatsApp your resume with code 'FJNHB' to (Ziqing)
EA License No: 91C2918EA Personnel No: R EA Personnel Name: Wong Zhi Cheng
*Please note that only shortlisted applicants will be notified
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