Senior Consultant, Microsoft

5 days ago

Singapore Singtel Full time

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.We\xe2\x80\x99re searching for a Senior Consultant, Microsoft (Dynamics 365 Customer Service) to be part of our diverse team of talents here at NCSIf you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with youWhat we seek to accomplish together:The Senior CRM Technical Consultant is responsible to gather, analyse and formalise user\xe2\x80\x99s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.He will act as a technical developer and system administrator for Microsoft Dynamics 365 system(s). The individual will be responsible for development and maintenance on Microsoft Dynamics 365 CRM platform. The ideal candidate will have sound knowledge in Dynamics CRM entities, workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model and UI development.ResponsibilitiesProject Delivery Gather, analyse and formalise user\xe2\x80\x99s business requirements and processes, evaluate on feasibility of implementation and manage scope of project. Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues. Develop technical design specification and translate technical design into process/program specification. Involve in the design review session. Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits Review unit test package and test results to ensure the quality of the program Lead the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently Prepare & maintain up-to-date system documentation. Analyse functional requirements to translate into application design using established design methodologies and guidelines Ensure codes comply with NCS security guidelines Teamwork Lead and work with team members to ensure design and programme codes conform to architecture and design standards, and that design satisfies functional and system requirements Lead and participate in requirements gathering; work with Business Analysts in reviewing and refining functional specifications Participate in peer reviews to improve project quality A little about you: Minimum 6 years of experience in developing, implementing and supporting Microsoft Dynamics 365 CRM/CE, CRM 2016/2015. Possess relevant system development / maintenance experience using Microsoft Dynamics 365 CRM/SharePoint related technologies Strong programming skills using the Microsoft CRM SDK, PowerApps, PowerBI, Flow, SSIS, C#, Web Services, XML, SQL Server, ASP.NET, HTML and JavaScript Strong problem-solving skills and ability to think out of the box Experience with Microsoft Dynamics CRM 2013 or later, including configuration and development of processes, plugins and other customizations Understanding of the software development lifecycle (SDLC) and relational database concepts Excellent time management skills, able to meet effort estimates and deadlines Customer focused Strong verbal and written communication skills to understand, debate and evolve requirements from idea to technical solutions Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent Able to travel as required As Asia\xe2\x80\x99s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.We Grow our People, Value our Clients, and Create our Future.We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.You can find out more about our Group\xe2\x80\x99s sustainability focus to guide how you can contribute to our objectives at .About NCS GroupWe believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.We\xe2\x80\x99re here to make the extraordinary happen.Find out more at and our LinkedIn career site.We handle all profiles with the highest level of confidentiality.

Singtel

  • Senior Microsoft CRM Consultant

    2 months ago

    Singapore STELLAR LINK PARTNERS PTE. LTD. Full time

    Roles & ResponsibilitiesMy client, an IT consulting firm is looking to hire a 1 year contract (renewable based on project needs) for their esteemed client in the investment industry, you'll take part in the Microsoft CRM project. Working location is at Central.Role Customize and optimize Dynamics CRM/ERP platform to address business requirements. Develop...

  • eg Consultant, Microsoft

    2 months ago

    Singapore Singtel Group Full time

    #EG_Consultant, Microsoft (D365 CRM)Date: 30-Jun-2022Location: SingaporeCompany: Singtel GroupSenior/Consultant, Microsoft (CRM developer)OverviewThe CRM Technical Consultant will act as a technical developer and system administrator for Microsoft Dynamics 365 system(s). The individual will be responsible for development and maintenance on Microsoft Dynamics...

  • eg Consultant, Microsoft

    4 weeks ago

    Singapore Singtel Group Full time

    #EG_Consultant, Microsoft (D365 CRM)Date: 30-Jun-2022Location: SingaporeCompany: Singtel GroupSenior/Consultant, Microsoft (CRM developer)OverviewThe CRM Technical Consultant will act as a technical developer and system administrator for Microsoft Dynamics 365 system(s). The individual will be responsible for development and maintenance on Microsoft Dynamics...

  • Consultant, Microsoft

    2 weeks ago

    Singapore NCS Full time

    Consultant, Microsoft:Date:15-Mar-2023Location: Singapore, SingaporeCompany:Singtel GroupAre you looking for value adding and impactful work?Do you want to make a difference with your expertise?With us, you'll be able to make it happen.NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and...

  • Consultant, Microsoft

    2 weeks ago

    Singapore NCS Full time

    Consultant, Microsoft (D365 CRM):Date:01-Jun-2023Location: Singapore, SingaporeCompany:Singtel GroupOverviewUp to the ChallengeWhat we seek to accomplish together:Project Delivery Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices Make changes to configurable...

  • Consultant, Microsoft

    3 months ago

    Singapore Singtel Full time

    Singapore, Singapore Company: Singtel Group NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our...

  • Consultant, Microsoft

    3 months ago

    Singapore Singtel Full time

    Singapore, Singapore Company: Singtel Group NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our...

  • Consultant, Microsoft

    4 weeks ago

    Singapore Singtel Full time

    Singapore, Singapore Company: Singtel Group NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our...

  • Consultant, Microsoft

    4 weeks ago

    Singapore Singtel Full time

    Singapore, Singapore Company: Singtel Group NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our...

  • Consultant, Microsoft

    3 months ago

    Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • Consultant, Microsoft

    4 weeks ago

    Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • Senior Consultant, Microsoft

    7 days ago

    Singapore Singtel Full time

    Singapore, SingaporeCompany: Singtel GroupNCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our...

  • Senior Consultant, Microsoft

    6 days ago

    Singapore Singtel Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • Senior Consultant, Microsoft

    4 weeks ago

    Singapore Singtel Group Full time

    NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse...

  • Senior Cloud Solution Architecture

    2 weeks ago

    Singapore Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • #eg Consultant, Microsoft

    4 weeks ago

    Singapore Singtel Group Full time

    #EG_Consultant, Microsoft (D365 CRM)Date: 30-Jun-2022Location: SingaporeCompany: Singtel GroupSenior/Consultant, Microsoft (CRM developer)OverviewThe CRM Technical Consultant will act as a technical developer and system administrator for Microsoft Dynamics 365 system(s). The individual will be responsible for development and maintenance on Microsoft Dynamics...

  • Cloud Solution Architect

    1 month ago

    Singapore Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Cloud Solution Architect

    1 month ago

    Singapore Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Cloud Solution Architect

    2 weeks ago

    Singapore Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Cloud Solution Architect

    4 weeks ago

    Singapore Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...