Clinic Assistant

1 month ago


Singapore QUALITAS HEALTHCARE PTE. LTD. Full time

** With or Without Experience are welcome **

JOB SUMMARY

The Clinic Assistant plays a crucial role in supporting the efficient operation of a healthcare clinic. This position involves a combination of administrative tasks, patient interaction, and organizational responsibilities.

DUTIES & RESPONSIBLITIES

Patient Interaction / Patient Care Assistance:

  • Communicate effectively with patients, families, and visitors upon arrival and leaving.
  • Direct patients to examination rooms and prepare them for the healthcare professionals (doctors).
  • Assist with basic medical procedures, such as measuring vital signs, as per training and guidelines.
  • Provide information and instructions to patients regarding tests, medications, and follow-up care.
  • Efficiently schedule appointments and manage the appointment calendar.
  • Answer phone calls and address patient inquiries.
  • Collect and verify patient information, including insurance details.

Administrative Support:

  • Maintain patient records and ensure accuracy of information.
  • Assist with the completion of necessary forms and paperwork.
  • Handle billing and insurance claims as directed.
  • Manage electronic and paper filing systems.

Clinic Coordination and Communication:

  • Able to corresponds between patients and healthcare professional (doctors) if required.
  • Work in a team, displaying teamwork spirit to ensure smooth workflow.
  • Ensure the cleanliness and organization of the clinic space.
  • Order and manage inventory of office and medical supplies.

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