Luxury Retail Associate

1 month ago


Singapore ADECCO PERSONNEL PTE LTD Full time
  • Basic Salary: $2,400, total salary up-to $4,000
  • Location: Central / Airport
  • Only Singaporeans

Responsibilities:

  • Provide memorable luxury in-store customer service experience.
  • Demonstrate an entrepreneurial mindset in developing the business.
  • Consistently and effectively networks to attract new customers and develop a customer database.
  • Consults with customers to discover their needs by exploring customer preferences and occasions for which the customers are shopping.
  • Anticipate customers' expressed and unexpressed needs and wants and respond appropriately to exceed customer expectations
  • Utilize company-provided (iPod/iPad) technology to offer a complete and integrated luxury experience.
  • Collates useful and accurate customer data and information in accordance with CRM procedures and guidelines.
  • Cultivates future customer connections (e.g. CRM after-sales activities including thank you notes and Follow-up phone calls.
  • Utilize CRM software as the primary tool for after-sales communication
  • Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage, and repair, global return policies, etc
  • Drive and perform onsite audits of store physical inventory
  • Develop progressively in-depth knowledge of products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits.

Requirements:

  • Minimum GCE 'N' Level or above
  • With sales experience preferably in luxury retail fashion, timepiece and any relevant industry.
  • Presentable, pleasant and outgoing.
  • Excellent customer service and interpersonal skills

Next Step:

  • Interested applicants may whatsapp Reuben with your latest updated resume.
  • Alternatively, you may also email your resume to
  • Only shortlisted candidates will be contacted.

EA Personnel : Reuben TanEA License No: 91C2918Personnel Registration Number: R1988600


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