Responsibilities:

• Assist the Manager to oversee and ensure the smooth running of department.
• Ensure inbound & outbound shipments are accurate and the receiving, picking, packing and staging of goods are in accordance with the highest levels of productivity.
• Participate in establishing work schedules. Ensure work schedules are correctly implemented and jobs are assigned effectively.
• Review & convert the customer's specification and requirement to in-house specification.
• Liaise with internal & external parties for all Operation's matter.
• Focus on improvement projects for Operations.
• Focus on meeting both Internal and External KPI.
• Train employees on the proper procedures for each customer account. Monitoring their performance and progress. Maintain current work procedures (SOP).
• Maintain customers' required quality standards.
• Maintain a clean, neat and orderly work area. Assist in maintaining the security of the warehouse. Conduct operations in a manner which promotes safety.
• Assure the integrity of the inventory and oversee physical inventories. Work directly with Inventory Controller in resolving discrepancies.
• Involved in continuous improvement/cost management/cost rationalization/workflow improvement.
• Maintain staff discipline, morale, and departmental harmony.
• Look into customer's complaint & issues.
• Other responsibilities stated in Quality Manual and Quality Procedures Manual.
• Ensure the efficient and safe operation of all materials handling equipment.
• Perform other duties as required or assigned by Supervisor/Manager & Management.

Requirements & Qualifications:

• Minimum 3 years of working experiences in logistics / operations but fresh grads are welcome to apply.
• Recognized Diploma / ITE preferably in Logistics / Supply Chain / Operations Management
• Strong interpersonal and communication skills
• Excellent analytical, problem solving, troubleshooting and communication skills.
• Eager to learn and inquisitive by nature.
• Proficient in English, knowledge of different languages would be an advantage to communicate more fluently.
• Able to multi-task and work independently in a fast-paced environment.
• Positive attitude, meticulous, and possess good organizational skills.
• Basic proficiency in Microsoft Excel, Word, PowerPoint and Outlook.