Desktop Support Engineer

*Roaming or Onsite positions

5-days work week / w CPF / w Leave Entitlement / w Performance Bonus

• Duration: Renewal contract with benefit (AL, MC, Medical claim) & perm role

Responsibilities

1. Maintenance of IT peripherals including backup & recovery
2. Set-up, installation, re-installation or migration of IT peripherals
3. Relocation of IT peripherals within premises
4. Provide onsite support at client's premise, remote support by phone & email, and standby support. Handling clients/ end-users IT related requests
5. Troubleshoot hardware & software issues
6. Users profile administration
7. Interface with other IT maintenance vendors for problem reporting. Place service call and follow up until the problem has been resolved.
8. Installation and configuration of software according to customer standard

Requirement

1. Minimum ITE / Diploma in IT or equivalent
2. At least 1-2 year(s) of working experience in IT field
3. User support experience is preferred
4. Basic networking support & supporting in OS platform
5. Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
6. Able to work under pressure and in a fast paced environment

Others

1. Might subject to client's office working hours
2. Possible of OT depending on projects

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,300 - $3,300 per month