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IT Support Engineer
3 weeks ago
Responsibilities:
- Provide timely assistance to users, addressing and resolving their ITrelated issues or requests efficiently.
- Configure IT systems and record necessary information for new employee onboarding.
- Liaise with overseas headquarters' IT teams to escalate and resolve issues.
- Create and manage support tickets, ensuring accurate documentation of reported issues and resolutions.
- Update records and maintain an inventory of IT assets, including hardware, software licenses, and peripherals.
Requirements:
- Excellent command of English, both verbal and written.
- Proven experience in IT support roles.
- Familiarity with IT systems, including hardware, software, networks, and peripherals.
- Ability to work independently as well as collaboratively within a team environment.
- Strong organizational skills with attention to detail.
Additional Information:
- 10am to 7pm working time
- 5 day work week
- Client is an MNC company.
EA Personnel:
R Ng Zhenyu)
Job Types:
Full-time, Part-time, Permanent
Pay:
$3, $4,000.00 per month
Expected hours: 44 per week
Schedule:
- Monday to Friday
Experience:
- IT support: 2 years (required)
Work Location:
In person
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