Head of Technical Services, Singapore

2 weeks ago


Singapur, Singapore dnata Full time

Job Purpose

dnata is a major player in the global air and travel services industry, providing a wide range of services at numerous airports worldwide. As the Head of Technical Services at dnata Singapore, your main responsibility is to ensure the availability of Ground Support Equipment / Non Motorize Equipment (GSE/NME) and support Fleet operations smoothly around the clock, meeting customer service level agreements. In this role, you will:
  • Be accountable for maintaining effective GSE/NME and support Fleet maintenance practices according to agreed Service Level Agreements with other departments, while controlling costs of spares and consumables
  • Research and recommend appropriate GSE in collaboration with other departments and implement fleet management practices
  • Oversee maintenance and repair work at the GSE workshops, ensuring compliance with manufacturers' standards
  • Explore revenue opportunities through third-party maintenance services
  • Ensure safety compliance and promote a culture of safety within the department
  • Develop training standards for staff and maintain their proficiencies in Airport Operations
  • Represent the company in key meetings and committees, fostering internal and external relationships
  • Drive innovation and collaboration with other departments, utilizing technological solutions
  • Manage the Fuel Station operations and provide 24/7 service to users
  • Develop and maintain department continuity plans, including crisis management and business continuity
  • Ensure adherence to workplace safety, security, and health policies

Qualifications & Experience

To be considered for this role, you must meet the following requirements:
  • Hold a Bachelor's / Master's Degree in Mechanical / Electrical / Automotive Engineering from a recognized institution
  • Preferably have experience in electrical, electronic, and mechanical systems for equipment maintenance
  • Demonstrated experience in leading large-scale operations and transforming maintenance teams
  • Minimum of 10 years of relevant experience with managerial responsibilities
  • Possess a minimum LTA Class 3 driving license or above
  • Familiar with Design Thinking, 5S, LEAN methodology


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