Ho Business Solutions
2 weeks ago
Digital and Information Management Asia Pacific has the mission to continuously improve Digital & IM competencies, products and services to increase customer satisfaction and enable the business to deliver excellence.
Digital & IM APAC is looking for a Head of Business Solutions to lead one of our regional domains.As a member of the Digital & IM APAC Leadership Team, the Head of Business Solutions will collaborate closely with the rest of the domain leaders (Digital Workplace, Cybersecurity, Infrastructure & Platforms, Governance & Transformation) and IM Business Relationship Managers.
Enterprise Resource Planning such as SAP solutions, Engineering Solutions such as PLM (Product Lifecycle Management) solutions and Transversal Functions such as Human Resources solutions.
- *
- Fostering a strong and direct collaboration with all stakeholders in Core countries
- Participate actively in the IM & Business collective portfolio governance to ensure value driven investments prioritized at company level.
- Drive portfolio management on their perimeter: manage allocation of business continuity and run budget envelopes to the PSL/Products and ensure respect of budget envelope.
- Oversee the design, build, run and optimize endtoend products & services in their scope. Reallocate low value financial and other resources to areas where they deliver better business value.
- Provide single points of contact for their counterparts in the Functions, aligned to the level of seniority of the audience.
- Attract, retain and engage the appropriate workforce of their domain fostering People empowerment and development, and encouraging their participation into Communities of Practice.
- Ensure policies, standards and guidelines related to transverse governance are strictly applied in their perimeter
Job Requirements
years experience in IT &/or Management
- Ability to support high complexity situations Project Portfolio Control, Product/Service Planning
- Exceptional written and oral communication skills
- Demonstrate well developed interpersonal and communication skills while working within a team environment
- IT & Business Strategy Alignment
- Documentation Production, Service Level Management, Change Management
- Partner & Subcontractor Mgnt, stakeholders Mgnt, Customers' expectations & needs
- Cross functional and cross divisional knowledge and ability to transfer & translate strategy, requirements and regulations.
- Degree in IT/Information Management or Management related discipline
- Relevant industry certification, including ITIL (SFIA, COBIT, TOGAF, MCSE, MCITP, CCNA, etc)
Skills / Abilities
- Manages user service functions, including responding to issuing reports and information requests.
- Business plan development
- Data governance and data conformance competencies
- Designs and governs digital strategies and digital services
- Uses results of customer satisfaction measurements to improve services and has successful relationships with users.
- Ensures that technical terminology is businessoriented. Translates technical terminology and asks the right questions to find solutions.
- Outstanding customerservice mindset
- Demonstrated commitment to safety, quality and customer satisfaction
- Excellent interpersonal skills with demonstrated ability to build longlasting, collaborative relationships with other leaders and employees and the ability to focus on what is best for the business
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Helicopters Southeast Asia Pte Ltd
Contract Type:
Permanent
Experience Level:
Professional
Job Family:
Information Mgmt and Digital Technology
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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