Data Analyst

2 weeks ago


Singapur, Singapore StarHub Full time
Department Purpose

The Customer Lifecycle Management (CLM) team at Starhub focuses on understanding and optimizing the customer journey. Using data-driven strategies, the CLM team ensures that Starhub's offerings align with customer needs, enhancing loyalty and satisfaction.

Role Purpose

The Data Analyst plays a crucial role in supporting data-driven initiatives in the CLM team at Starhub. Specializing in SQL, Tableau, and Python, the Data Analyst transforms raw data into valuable insights. By creating focused dashboards and conducting in-depth analyses, this role contributes to strategic business decisions and improves customer experiences.

Key Accountabilities
  • Use SQL to collect and clean data for analysis.
  • Develop and maintain Tableau dashboards for actionable insights.
  • Utilize Python for statistical analyses and provide business recommendations.
  • Engage with business units to understand data needs.
  • Create reports tracking key business metrics.
  • Automate reports and analyses with Python scripts.
  • Collaborate with other data-centric roles.
Education Level

Bachelor's degree in Computer Science, Information Systems, Business Analytics, or related field. Master's degree is preferred.

Required Experience and Knowledge

Minimum of 2-3 years of experience in data analysis. Proficiency in SQL, Tableau, and Python required.

Professional Qualification / Certification Requirements

Preferred certifications include Tableau Desktop Associate or Professional, and Python programming certifications like PCEP or PCAP.

Job-Specific Technical Skills

Proficient in SQL, Tableau, and Python for data extraction, visualization, and analysis.

Behavioural Skills

Strong analytical and critical thinking skills. Excellent communication and teamwork abilities. Adaptability to changing business needs.



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