Data Centre Operations Specialist

2 weeks ago


Singapore SMART INFORMATION MANAGEMENT SYSTEMS PRIVATE LIMITED Full time

Executive Summary


Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.


Responsibilities:

  • Designing, configuring, and implementing data center infrastructure components such as structured cabling, open frame, PDUs, patch panels and power cabling work.
  • Installing and provisioning hardware and software systems in the data center environment.
  • Performing regular maintenance tasks such as power, cooling and cabling maintenance activities.
  • Monitoring data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption.
  • Collaborating with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling. Plan data center capacity and drive regional strategy in growth and derisk.
  • Manage data center security measures, including access controls, environment monitoring and surveillance systems.
  • Developing and maintaining documentation, including Standard Operating Procedures (SOPs) and diagrams. Provide support to management reporting and audit responses from internal control teams and regulators.
  • Providing technical support and troubleshooting assistance to resolving data center related issues escalated by other teams

Required Skills:

  • Bachelor's degree in computer science, information technology, and/or engineering field
  • At least 35 years of data center experience
  • Strong understanding of data center technologies as well as network and computing technologies
  • Past experience on data center design, gathering of requirements to work on planning layout/design
  • Data Centre M&E experience / knowledge
  • Familiar with data center management tools and software
  • Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
  • Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
  • Ability to participate in oncall rotation and response to data center emergencies

Desired Skills:

  • Data Center, network, and server hardware certifications


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