Avp, Trade Finance Operations
2 weeks ago
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve.
We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Job Responsibilities:
- Processing of trade finance transactions
- Import and/or Export documents checking
- Highlight discrepancies and red flag items in documents
- Distribute, check and approve transactions to ensure accuracy and timely to meet customer's service level agreement
- Deliver a high quality of service to enhance the Bank's reputation and meet customer's expectations.
- Work in partnership with Relationship Managers, trade product & sales office and as the first point of contact on transaction enquiries and escalate to the manager where required.
- Work in partnership with external customers to be the first point of contact on transaction enquiries and escalate to the manager where required and promote excellent customer service.
- Work in partnership with other internal counterparts to share information / feedback in order to resolve issues
- Ensure the execution of all daily tasks in adherence to Bank/Head Office/Compliance policies and departmental procedures through accurate and timely input.
- Escalate any unresolved enquiries/issues to the manager.
- Carry out standard checks on all transactions prior to execution to ensure they meet the required standards.
- Support new members of the team by providing guidance and support on the daily processes and procedures to meet the service level agreement to customers.
- Provide recommendations for continuous improvement and support implementation.
- Maintain good working knowledge of industry trends, products, relevant laws and regulations.
- Perform any adhoc duties or reports as assigned by manager
Requirements:
- Minimum 5 years of experience in document checking in Trade Finance Operations
- Experience in Trade Finance products and its applicable ICC rules in relation to UCP 600. ISBP, Incoterms and antimoney laundering guidelines.
- Experience in Export, Import documentary trade transactions, handling structured trade transactions
- Resourceful and able to work effectively as an individual as well as in a team
- Good understanding of regulatory sanctions requirements
- Ensure effective management of operational risks within the bank's Global Trade Finance Framework guidelines
- Strong interpersonal and communication skills, with ability to adapt to the challenging needs of the organization and demands of both internal and external stakeholders
- CDCS certification will be an advantage but not mandatory
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