Shop Sales Manager
2 weeks ago
Job Overview:
The Shop Sales Manager is responsible for overseeing the daily operations of the shop and ensuring efficient and effective sales performance.
This role involves managing a team of sales associates, setting sales targets, and implementing strategies to achieve and exceed sales goals.
The Shop Sales Manager is also responsible for maintaining a high level of customer satisfaction, managing inventory, and contributing to overall business growth.
Key Responsibilities:
- Sales Performance Management:Develop and implement sales strategies to achieve or exceed sales targets.
Analyze sales data to identify trends and opportunities for improvement.
Provide coaching and guidance to the sales team to enhance their selling skills.
- Team Management:Recruit, train, and onboard new sales associates.
Conduct performance evaluations and implement improvement plans where needed.
Foster a positive and motivating work environment to boost team morale and productivity.
- Customer Service:Ensure excellent customer service is provided to enhance customer satisfaction.
Implement customer service standards and best practices for the team.
- Inventory Management:Monitor inventory levels and coordinate with suppliers to ensure stock availability.
Conduct regular stock checks and manage inventory discrepancies.
- Visual Merchandising:Oversee the shop's visual presentation and ensure it meets brand standards.
- Sales Reporting:Prepare and present regular sales reports to management, including key performance indicators (KPIs) and sales analytics.
- Marketing and Promotions:Collaborate with marketing teams to plan and execute sales promotions and events.
- Compliance and Policies:Ensure compliance with company policies, procedures, and legal regulations.
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