Analyst, Infrastructure Analyst

2 weeks ago


Singapore Sumitomo Mitsui Banking Corporation (SMBC) Full time

Responsibilities:

  • Maintain best practices, processes, and procedures for the operations of the business
  • Monitor performance of systems and proactively identify potential issues
  • Respond to incidents, diagnose issues and provide resolution
  • Ensure system vulnerabilities are patched on a regular basis to meet Bank and MAS's policies and regulatory audits
  • Manage the smooth delivery of operations in accordance with stipulated SLA
  • Ensure infrastructure complies with security policies
  • Support audit and compliance activities
  • Maintain system inventories and ensure technical information is up to date.
  • Perform change and release management according to the company practices
  • Conduct post implementation review on areas of improvement and tuning
  • Work with respective business team members on the review of change request, troubleshooting, as well as standardization of the design.
  • Work with the respective network vendors' support teams for the troubleshooting, identification and resolution of problems.
  • Coordinate with Infrastructure Planning and IT Security Governance team to align with HO's standards and complies with policies
  • Generate weekly and monthly reports and communicate status updates and escalation to other teams
  • Perform other duties as and when assigned

Job Requirements

  • Bachelor's Degree or Diploma in Information Technology, Information Systems, Computer Science, Business IT or its equivalent
  • Minimum 2 years' experience working in either Wintel, VM, Network, Linux
  • Experience in system monitoring tools
  • Strong analytical and problemsolving skills, combined with ability to provide quick resolution to problems
  • Effective communication skills
  • Selfdriven and ability to work independently
  • Team player who is able to work well with a team in a fast paced environment


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