Supervisor, Operations
2 weeks ago
COMPANY DESCRIPTION
NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic
DESIGNATION :
Supervisor, Operations (PRNH)
RESPONSIBILITIES
ESSENTIAL DUTIES AND
RESPONSIBILITIES:
- Ensure the Home is secure using the CCTV monitoring system and assist Operations Manager/Executive to attend to any security issues
- Ensure the key facilities are functional and trigger external maintenance when needed.
- Monitor the fire safety alarm system and when required, activate SCDF immediately.
- Support Operations Manager/Executive to attend to any fire haze.
- Ensure efficient daytoday operations of the Facilities, Laundry, Security, Cleaning and Transportation team
- Assist Operations Manager/Executive in managing the Facilities, Laundry, Security, Cleaning and Transportation teams inclusive of recruitment, discipline and performance appraisal.
- Inform the Operations Manager / Executive of disciplinary issues in the teams.
- Manage staff work flows and resources
- Provide coaching and mentoring to junior members of staff
- Review SOP's and ensure they are updated in line with organization's requirements
- Perform administrative duties as assigned
QUALIFICATIONS
- Diploma or an equivalent with 3 years related experience
- Good in report writing and project management.
- Independent, work well under pressure and able to deliver under tight timeline.
- Team player with excellent interpersonal and negotiating skills
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