![PERSOLKELLY SINGAPORE PTE. LTD.](https://logo.fastjobs.sg/companylogo/53/99/02/00/29953_logo.jpg?1=1&t=1626707104)
Mass Hiring Interviewer
2 weeks ago
Roles & Responsibilities
- Conduct interviews with selected members of the public
- Handle incoming hotline and mailbox inquiries to resolve respondents' issues
- Compile, record, input survey returns and data accurately into the system
- Conduct data verification of completed survey cases to ensure accuracy and reliability of data
- Establish and maintain relationships with respondents throughout the project period
- Ensure that the given Key Performance Indicators (KPI) are met based on the project timeline
- Provide a status report to the supervisor
Working Days & Hours: 5 days a week including weekends, Up to 44 hours per week.
Location: Newton/ Chinatown
Contract: renewable yearly based on business needs and individual performance
Requirements:
- Singaporean
- Comfortable with field visits
- Strong phone and verbal communication skills along with active listening
- Experience with Key Performance Indicators (KPIs) preferred
- Excellent customer service skills
Tell employers what skills you have
Customer Service Skills, CRM, Microsoft PowerPoint, Microsoft Office, Microsoft Excel, Customer Experience, Interpersonal Skills, Customer Care, Reliability, Project Timeline, Communication Skills, Customer Satisfaction, Microsoft Word, Customer Service, Customer Service Experience
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