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Assistant Supervisor

4 months ago

Singapore VISTA F&B SERVICES PTE. LTD. Full time

Job Description:

  • Responsible for financial performance of the restaurant, including profit & loss and implement appropriate cost control measures
  • Manage the restaurant's budget and forecasts to meet or exceed management expectations
  • Maximize profitability of the restaurant by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
  • Oversee the daily operations of the restaurant
  • Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
  • Supervise food and operational safety to ensure a comfortable environment for the customers
  • Ensure customers' needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
  • Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization's service culture and maximize customer satisfaction
  • Control labour through effective manpower scheduling and monitor leave of staff
  • Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
  • Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
  • Handle all restaurant administrative duties