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Client Site IT Technician
4 months ago
The Role
Your Responsibilities will include:
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Providing monthly help desk reports.
- Understand the clients' requirements to develop proposals and suggest solutions to help them meet their business objectives.
- Determining project requirements and goals, defining the scope of the engagement and planning timelines.
- Working closely with technical teams to ensure towards smooth delivery of solutions.
- Working in a team of consultants and on various consulting engagements.
Ideal Profile
Skills Required:
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 1 year experience, ideally within an IT Consulting or Helpdesk / Technical Support role.
- An IT Technician, or IT Support Technician, Front Desk Executive who maintains the computer of an organization.
- Someone with Internship Experience will also work
- You have excellent communication and interpersonal skills.
- You have excellent written and verbal communication skills.
- You are highly goal driven and work well in fast paced environments.
- You are a strong team player who can manage multiple stakeholders.
- You pay strong attention to detail and deliver work that is of a high standard.
What's on Offer?
- Join a well known brand within IT Services
About us
We are an end-to-end information technology services and solutions provider, working with leading organizations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities and various other domains.
Abhidi delivers highly responsive and innovative solutions that help clients to align their IT strategy with their business goals and address the most important IT needs today.
We deliver a full portfolio of services that include IT Consulting, Application Development and Management, Independent Testing, Outsourced Product Development, Enterprise Software Solutions, Business Intelligence & Data Warehousing as well as Resource Augmentation.
Our focus is on delivering superior returns to clients through our cost-effective, efficient, high-value services that run on excellent in-house processes.
We are deeply committed to the steady pursuit of our long-term goals and aspirations through service excellence and industry expertise.
We strive to consistently deliver on commitments and exceed customer expectations by addressing organizations' business-specific needs using our superior technical expertise and world class infrastructure.
**Ref: MR62LU7F3I