Field Service Engineer

2 weeks ago


Singapore EA RECRUITMENT PTE. LTD. Full time
Roles & Responsibilities


• Company located at Woodlands


• Working hour: 8:30am – 5:30pm (Mon – Fri)


• Variable Bonus + Excellent Welfare


• Well Established Automation Manufacturing Company

Job Scope

  • Conduct on-site installation, commissioning, service, training, and maintenance.
  • Identifies, analyses, and repairs product failure, install new components and parts.
  • Provides service and technical interface between customer and company.
  • Advise customer on operation, maintenance, and modifications.
  • Answer technical questions on equipment, and work with customer to troubleshoot problems.
  • Display a high level of integrity, and work with little supervision.
  • Communicates with management, and the end user to help determine the appropriate action plan to resolve issues promptly.
  • Works collaboratively with the Customer Service Team to guarantee customer satisfaction.
  • Respond to phone support request as assigned.
  • Sell additional value-added services, spare parts, upgrades etc. when visiting customer sites or as the opportunities arise.
  • Turn in accurate detailed reports in a timely manner. Respond promptly to all customer service issues.
  • Assist engineering with any ongoing projects.

Requirement

  • Diploma in Electronics / Mechanical Engineering or related disciplines
  • 2 to 4 years of relevant experiences as Field Service Engineer
  • Possess technical skills in troubleshooting and repairing mechanical, electrical, and/or electronic systems.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

  • Work experiences and job responsibilities
  • Current and Expected salary
  • Reason for leaving
  • Date of availability
  • Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R

EA Recruitment Pte Ltd

EA License No: 21C0492

Tell employers what skills you have

Field Service
Test Equipment
Preventive Maintenance
Troubleshooting
Electrical
Customer Satisfaction
Customer Service
Manufacturing
Electronics
Commissioning
Mechanical Engineering
Technical Support

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