![HUBBED PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Travel Specialist
2 weeks ago
Company Overview
We are working with a top-tier personalized travel agency that specializes in crafting tours to exclusive destinations, uncovering hidden gems long before they become mainstream. With over 60 years of combined experience, this company deeply understands the needs and desires of travelers, revealing unexplored facets of the world and connecting them with unparalleled experiences.
About the Position
- Handle inquiries from various sources to secure bookings;
- Provide post-booking client services following company guidelines;
- Manage tour operations in compliance with company procedures to support financial processes and data analysis;
- Stay updated on travel industry trends, regulations, and destination details to offer accurate advice;
- Conduct post-tour follow-ups to gather feedback and potential further bookings, ensuring feedback is structured and communicated to the product team.
Requirements
- Prior sales experience, ideally in the travel sector, with a track record of meeting targets and delivering exceptional customer service;
- Travel agency experience is a plus;
- Passion for travel and deep travel knowledge;
- Excellent interpersonal skills to build relationships with clients from various backgrounds, demonstrating empathy, patience, and professionalism;
- Proactive and results-driven mindset, ready to take the lead, tackle challenges, and adjust to new situations;
- Sales-driven attitude;
- Strong people and customer service skills;
- Team player mentality.
Customer Service Skills
Ability to Multitask
Sales Experience
Lifestyle Knowledge
Entertainment Industry Insight
Product Marketing
Leisure Market Understanding
Interpersonal Skills
Exceptional Customer Service Delivery
Team Collaboration
Experience in Leisure Travel
Routing Competence
Working Under Pressure Ability
Diplomatic Approach
Customer Service Expertise
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