Senior Vice President

2 weeks ago

Singapore WNS (Holdings) Limited (ADR) Full time
WNS (Holdings) Limited (

NYSE:
WNS), is a leading Business Process Management (BPM) company.

We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.

We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client.

We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description

Role Responsibilities Meet and exceed recognized annual revenues, ACV (annual contract value) and TCV (total contract value) targets on a consistent basis by generating leads at prospects, developing opportunities at these prospects, creating pilots or diagnostics and closing contracts.

Target specific corporate customers, developing strategic account level business relationships, and help develop and execute corporate client level marketing and selling strategies Develop new leads through personal contacts, industry forums/ conferences/ seminars, presentations, cold-calling, industry analysts/advisors/influencers channels, web-site referrals, direct marketing techniques, etc.

Maintain and nurture client relationships.

Develop a network within the industry and third-party advisors with a view to establish the WNS brand and sell more business Provide input in segment sales and product strategy, new segments, alliances, etc.

Lead/co-ordinate effort for client site visits and customer reference calls/visits.

Devise creative deal structures to meet client needs Articulate client's buying motives, objectives and pain points to the team and ensuring that the solution created helps address these buying motives, objectives and pain points Articulate, create and present transformational solutions that deliver a positive impact on clients' business outcomes including shaping initial solutions in advance of RFI/RFP issuance and responding to RFI/RFPs Learn and adapt to new solutions and offerings (both industry specific and cross-industry) and then being able to articulate WNS's value proposition to the client Interact with senior executives (CXO) at the client and establish personal connect and credibility.

Develop deep relationships with client decision makers. Demonstrate ability to become the client's "trusted advisor".

Play an active role in Program Management for projects under transition Manage ongoing client relationships and undertake governance roles with existing clients Work with cross functional teams that may be located offshoreRole Requirements:

Knowledge of the BPO operating model, outsourcing pricing methods and models, legal contracting norms and technology architecture Knowledge of working with lead generation teams, crafting and executing marketing campaigns with verifiable track record of leading pursuits as measured against sales targets with Tier 1 global BPO provider(s).

Knowledge and experience of leading WNS's response and guiding internal teams during RFIs, RFPs, RFQs issued by prospects Experience of selling solutions based on leveraging offshore, onshore and hybrid delivery models Willingness to undertake domestic and international travel as required, on short notice.

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