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Live Stream Admin

4 months ago

Singapore BAAN HENG PTE. LTD. Full time
Roles & Responsibilities

We are a Live Stream company looking to recruit Live Stream Admin.

Main Role and Responsibilities

  • Preparation of each live show include, products details, supplier information, costings, historical performance, live streamers strength and weakness
  • During live show, person-in-charge of the show and provide instant resolution to unexpected problems, in compliance of regulation
  • Provide administrative support to live streamers during their live shows with customer support and payments administration
  • Prepare and publish order / payment links for products during livestream shows. (Training on software will be provided), and post on their Facebook comment.
  • Provide solutions to customer enquires during the stream
  • Reconcile and prepare of delivery reports after livestream shows
  • Handle all emails and correspondence regarding after sales enquiry in a timely manner
  • Handle all emails and correspondence regarding after sales enquiry in a timely manner
  • Work with Supply Chain Team to manage the complete supply chain of the company
  • Work with team to achieve sales target
  • Able to build good rapport with employees across all verticals
  • Ability to manage and co-ordinate with the various stakeholders

Requirements :

  • Retail experience will be good
  • MS Excel understanding and skill preferred
  • Team player
  • Willingness to learn
  • Able to cope with fast paced working enviroment
  • Good organizational skill and meticulous to details
  • Candidates are required to be bilingual; live stream shows are done in both Chinese and English
  • Must be prepared to travel overseas for livestream shows when required
Tell employers what skills you have

Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Customer Support
Supply Chain
Administration
Selling
Adaptability
Compliance
Attention to Detail
Pressure
Administrative Support
Excel
Team Player
Facebook
Scheduling