Salesforce Technical Architect

2 weeks ago

Singapore PLOY ASIA PTE. LTD. Full time
Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy

  • Supporting presales activities: Understanding industry challenges, building and/or extending industry solution assets and demonstrating these to prospective customers.
  • Leads and facilitates project discovery to define clients' business requirement, producing a report of findings with recommended steps and a roadmap for solutions
  • Leads technical requirements gathering and/or design workshops for complex projects with recommended steps and a roadmap for solutions
  • Works with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
  • Leads and facilitate data integration, migration and deployment strategies and recommend a sustainable solution
  • Groom and refine product backlog, in liaison with stakeholders on the project and Salesforce SMEs
  • Own the design of Salesforce and other affiliated solutions for Sales, Service, and platform solutions,
  • Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes
  • Provide guidance on user story refinement, and ensure success and acceptance criteria are defined for each story,
  • Documentation on recommended solution, describe and illustrate designs with appropriate justifications
  • Ensure documentation of the steps for testing to ensure quality testing
  • Performing code reviews of the development team to ensure best practice and agreed standards are followed
  • Supervise the configuration, quality assurance, testing, fixes and deployment of Salesforce
  • Guiding the development team in using the latest Salesforce technology which may include Lightning, Apex, Platform Shield, Files Connect, Lightning Connect, Heroku, Platform Events and Salesforce DX.
  • Collaborative project and workstream planning
  • Manages and mentors junior team members

Requirements:

  • At least 10 years' experience in leading the delivery of medium and large scale Salesforce implementation
  • Deep technical knowledge in two or more Salesforce clouds (e.g., Sales, Service, Community/Experience, Marketing, Analytics, Commerce, Integration, IoT)
  • Presales experience in understanding business challenges, building/extending and presenting industryspecific solutions, and responding to RFTs and proposals. Comfortable presenting technology solutions, particularly as part of proposals and key project milestones.
  • Excellent communications skills to liaise with all levels of stakeholders regarding practice and vendor capabilities as well as managing stakeholder expectations
  • Demonstrated understanding of underlying client business problems and the ability to develop Salesforce technologyenabled solutions that addresses their needs.
  • Experience in leading the endtoend design of Salesforce platform solutions with an understanding of how Salesforce fits into the overall architectural landscape.
  • Proven experience in successfully delivering Salesforce solutions using an agile methodology and in managing development team, onshore and offshore
  • Proven experience in governing solutions as per agreed design and coding standards and guidelines
  • Ability to problem solve, coupled with a tenacious nature spurred on further by something not working as it should.
  • Proven experience of Apex, Triggers, Classes and Lightning Web Components, API Web Services and Salesforce declarative programming techniques.
  • DevOps (Salesforce DX) experience preferred, including use of DevOps tools such as git.
  • Salesforce Certification(s) in Platform Developer II; Sales; Service; or Community Cloud

Good to have:
System Architect, Application Architect. Ideally you will be on the architect certification path.

  • Be able to proactively work in a fastpaced environment, as a team.
  • Experience working in an IT services/consulting firm is highly preferred

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