Complex Claims Adjuster

2 weeks ago

Singapore AIG Full time
Who we are

American International Group, Inc. (AIG) is a leading global insurance organization.

Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Your future team


Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world's leading insurance provider.

We believe that our success depends on building a world class team.

If you would like to be a part of our team, we invite you to consider putting your talents to work with the AIG Claims department.

Claims at AIG are a combination of different functions, business divisions such as Life & Retirement and General Insurance, and Global Claims, which makes us unique at AIG.

Our specialized functions are delivering on AIG's promise to our customers, our clients, our shareholders, and each other.

Thanks to our global network of highly-skilled professionals, we can mobilize experts from around the world to provide reliable, responsive claims service wherever and whenever our clients need it.

Your contribution at AIG


As an influencer at AIG, people come to you as a "go-to" source for help and support because of your deep knowledge and expertise.

As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done.

Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.


Functional Responsibilities- Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a consistently strong standard of customer service.- Ensuring effective vendor and litigation management on Complex claims within a personal allocation- Broader internal / external stakeholder communication where required- Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes- Contribute to maintenance of best practice procedures for A&H intermediate to high value Complex claims, consistent with global best practice- Demonstrate a high standard of technical claims competence.

Demonstrate a strong standard of competence in handling intermediate to advanced complex claims in A&H.- Manage Third Party Administrators to ensure that they adhere to the claims handling guidelines and meet the agreed deliverables.

This would include conducting audits and checks. Provide technical advice to Shared Services.- Any other projects/tasks which may be assigned to you from time to time.


Accountabilities- Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense- Effective communication of key advanced Complex claims and A&H portfolio messages to internal stakeholders.

- Financial control through consistent reserve and other financial transaction discipline- Accurate and consistent policy interpretation


What we are looking for- Degree holder or equivalent with 3 years of relevant experience- Holds BCP, PGI and HI- Intermediate specialist knowledge in A&H technical claims topics- Policy language skills enabling accurate and consistent policy wording interpretation- A basic knowledge of legal / regulatory and litigation / procedural requirements for their line of business- Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement- Good communication skills, both written & verbal- Time management - ability to manage & prioritise workload and diary management- Ability to contribute effectively within a team environment.- Ability to work with claims stakeholders to effectively direct claims strategy.

We are an equal opportunity employer


It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creat

  • Complex Claims Adjuster

    2 weeks ago

    Singapore AIG Full time

    Who we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings...

  • Complex Claims Adjuster Ii

    2 weeks ago

    Singapore AIG Full time

    Your future teamPicture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the world's leading insurance provider. We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting...

  • Adjusting Executive

    1 month ago

    Singapore SEDGWICK SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesWorking from an office base you will assist the Major Complex Loss Adjusting Team by providing support with the settlement of claims within the terms of the insurance policy.You will deliver the highest level of customer service by assisting with the management of a portfolio of claims. You should work closely with your manager/team...

  • Executive Adjusting Assistant

    1 month ago

    Singapore Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Executive Adjusting Assistant

    4 weeks ago

    Singapore Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Graduate Loss Adjuster

    2 weeks ago

    Singapore Charles Taylor Full time

    Overview:Reference667829SalarySGD/monthJob Location: SingaporeJob TypePermanentPosted24 July 2023BackgroundCharles Taylor is a multinational company providing professional services and technology solutions dedicated to the global insurance market. Dating back to 1884, Charles Taylor operates in more than 120 locations spread across 30 countries in Europe,...

  • Loss Adjuster

    2 weeks ago

    Singapore AREDA ADJUSTERS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:As a Loss Adjuster, you play a crucial role in assessing and managing a variety of property and injury claims.Key Responsibilities:Conduct thorough investigations of insurance claims which will involve interviewing claimants, witnesses, and other relevant parties to gather essential information. Assess the extent and...

  • Loss Adjuster

    4 weeks ago

    Singapore AREDA ADJUSTERS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:As a Loss Adjuster, you play a crucial role in assessing and managing a variety of property and injury claims.Key Responsibilities: Conduct thorough investigations of insurance claims which will involve interviewing claimants, witnesses, and other relevant parties to gather essential information. Assess the extent...

  • Loss Adjuster

    2 months ago

    Singapore FORMTEAM CONSULTANCY PTE. LTD. Full time

    Roles & Responsibilities Carry out investigations into all types of insured events (Property, Casualty, Work Injury) Assess, evaluate and adjustment of insured losses Report to clients Provide technical/professional advice to clients· Higher Nitec/Diploma/GCE A Level//Degree Candidates with previous working experience in an investigative role...

  • Head of Claims

    2 weeks ago

    Singapore Aon Corporation Full time

    Head of ClaimsAon is currently recruiting a Head of Claims - Singapore, who will report to the Asia Chief Claims Officer, and Singapore Chief Broking Officer respectively.Aon is in the business of better decisionsAt Aon, we shape decisions for the better to protect and enrich the lives of people around the world.As an organization, we are united through...

  • Claim Specialist

    1 month ago

    Singapore Everest Insurance Full time

    Title:Claim Specialist - Short TailCompany:Everest Intl Re, Ltd SingaporeJob Category:ClaimsJob Description:About Everest:It's an exciting time for Everest Group, Ltd. as they continue to navigate their journey, with significant opportunities to expand reach, enhance capabilities, and foster diversity in critical markets.Everest is a prominent global...

  • Claim Specialist

    2 weeks ago

    Singapore Everest Insurance Full time

    Title:Claim Specialist - Short TailCompany:Everest Intl Re, Ltd SingaporeJob Category:ClaimsJob Description:About Everest:It's an exciting time for Everest Group, Ltd. as they continue to navigate their journey, with significant opportunities to expand reach, enhance capabilities, and foster diversity in critical markets.Everest is a prominent global...

  • Claim Specialist

    4 weeks ago

    Singapore Everest Insurance Full time

    Title:Claim Specialist - Short TailCompany:Everest Intl Re, Ltd SingaporeJob Category:ClaimsJob Description:About Everest:It's an exciting time for Everest Group, Ltd. as they continue to navigate their journey, with significant opportunities to expand reach, enhance capabilities, and foster diversity in critical markets.Everest is a prominent global...

  • Claims Executive

    4 weeks ago

    Singapore ACCLAIM INSURANCE BROKERS PTE. LTD. Full time

    Roles & ResponsibilitiesYou are invited to join Acclaim, one of the largest national risk advisory, insurance and reinsurance brokers in Singapore. Acclaim is the 1st Corporate Risk and Insurance Consulting Firm to be a winner since inauguration of Enterprise 50 (E50). Acclaim services more than 2000 corporate customers ranging from SMEs to MNCs with reach...

  • Claims Executive

    4 weeks ago

    Singapore ACCLAIM INSURANCE BROKERS PTE. LTD. Full time

    Roles & ResponsibilitiesYou are invited to join Acclaim, one of the largest national risk advisory, insurance and reinsurance brokers in Singapore. Acclaim is the 1st Corporate Risk and Insurance Consulting Firm to be a winner since inauguration of Enterprise 50 (E50). Acclaim services more than 2000 corporate customers ranging from SMEs to MNCs with reach...

  • Coordinator - Claims Advisory

    4 days ago

    Singapore Marsh Full time

    Marsh is seeking candidates for the following position based in the Singapore office:Claims ExecutiveWhat can you expect?This will be an exceptional opportunity to collaborate and work with a leading global insurance broking firm who is looking to hire a Claims Executive proficient in (re)insurance claims handling.It will be a great opportunity for the...

  • Senior Executive, Claims

    6 days ago

    Singapore Marsh Full time

    Marsh is seeking candidates for the following position based in the Singapore office:Senior Executive, Claims What can you expect?This will be an exceptional opportunity to collaborate and work with a leading global insurance broking firm who is looking to hire an Assistant Manager/Senior Executive proficient in (re)insurance claims handling.It will be a...

  • Claims Handler

    2 weeks ago

    Singapore Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your...

  • Claim Coordinator

    2 weeks ago

    Singapore GLASS-FIX PTE. LTD. Full time

    Overview:As a Claims Coordinator in Glass Fix, you will be provided with comprehensive training to effectively manage insurance claims, even if you have no prior experience in the field. You will play a crucial role in processing claims and ensuring timely resolution. Your dedication to learning and attention to detail will contribute to maintaining high...

  • Claim Specialist

    1 month ago

    Singapore Everest Insurance Full time

    Title:Claim Specialist - Short TailCompany:Everest Intl Re, Ltd SingaporeJob Category:ClaimsJob Description:About Everest:It's an exciting time for Everest Group, Ltd. ("Everest")! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.Everest is a...