![Thatz International Pte Ltd](https://media.trabajo.org/img/noimg.jpg)
Service Desk Engineer
3 weeks ago
We are helping
Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm.
Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.
Who we are
Our
DELIVERIES:
- Quality
- Speed
- Technology
- Right Pricing
- User eXperience
Our
CORE VALUES:
- Integrity
- System
- Consistency
- Forward Looking
- Humanity, and
- Environmental Friendly
IT Support Engineer
Job Title:
IT Support Engineer
Work Location:
Jurong or Ubi, Singapore
About the Job
Primary Responsibilities:
- Follow up, as well as, close all the incidents/issues/requests accordingly.
- Immediately report and support production by providing solutions when incident occurs.
- Documentation and improvement on Standard Operating Procedures.
- Resolving low to moderate complexity issues/requests, such as but not limited to
b. Account unlocking
c. Provisioning and Updating users in various systems/tools
d. Assist login to O365, Intranet and SharePoint
e. Functionality Questions on common systems
- To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).
Job Requirements:
- Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.
- At least 3 years of related experience in IT Service Desk field.
- Able to work in non-standard working hours, including weekends, if need be.
- Basic understanding of business ERP systems like SAP is a plus.
- Basic understanding of scripting software like PowerShell, Windows Scripting Host and KIX is a plus.
- Customer-oriented, patient and a strong team player.
- Good communication skills.
- Able to multitask with mínimal supervision.
ARE YOU THATZ ONE?
Get in touch
- Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.
Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.
Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.
Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements.
- STAY SAFE AND HEALTHY TAKE CARE_
Job Type:
Contract
Contract length: 6 months
Pay:
$3, $4,000.00 per month
Experience:
- IT
Work Location:
In person
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