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Customer Service Admin II 1 Year Contract II Caldecott II up to $2,200 per
2 weeks ago
Work Location: Caldecott
Working Hours: Mon to Fri Office Hours
Monthly Salary: up to $2,200 per month
Contract Duration: 1 Year Contract, Starting in end June
Job Scope:
- Conduct phone and face-to-face interviews with family referees
- Conduct phone calls with Respondents to confirm their hearing attendances
- Prepare letters to be sent out on a timely basis
- Monitor and keep records of the courier delivery statuses of letters, and perform necessary follow-ups to ensure that all mails are accounted for and tallied
- Upload documents and case notes into the system to ensure effective documentation of cases
- Check through cases in system to extract relevant information from the cases, and prepare listings for these cases where required
- Perform data entry of relevant records into the system and in Microsoft Excel
- Carry out other general administrative duties such as printing, photocopying, scanning and shredding of documents
- Assist with front desk operations and backend work to support the implementation of gambling social safeguards
- Manage walk-in clients with enquiries, complaints and/or requests for assistance and dispense advice where possible
- Man the administrative line and email for general enquiries
- Assist with the opening and sorting of incoming mails
- Schedule interviews and appointments for members of public to meet the officers
- Assist with the counter administrative matters for hearings
Requirements:
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Attention to detail and high accuracy in data entry.
- Knowledge of Microsoft Office suite. (Advanced proficiency in Microsoft Excel and Access will be assessed favourably.)
- Meticulous and independent worker who is able to carry out responsibilities with minimum supervision.
Kindly email your resume to:
We regret to inform that only shortlisted candidates will be notified.
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Singapore APBA TG HUMAN RESOURCE PTE. LTD Full timeWork Location: CaldecottWorking Hours: Mon to Fri Office HoursMonthly Salary: up to $2,200 per monthContract Duration: 1 Year Contract, Starting in end JuneJob Scope:Conduct phone and face-to-face interviews with family refereesConduct phone calls with Respondents to confirm their hearing attendancesPrepare letters to be sent out on a timely basisMonitor and...
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