Customer Service Admin II 1 Year Contract II Caldecott II up to $2,200 per

2 weeks ago


Singapore APBA TG HUMAN RESOURCE PTE. LTD Full time

Work Location: Caldecott

Working Hours: Mon to Fri Office Hours

Monthly Salary: up to $2,200 per month

Contract Duration: 1 Year Contract, Starting in end June

Job Scope:

  • Conduct phone and face-to-face interviews with family referees
  • Conduct phone calls with Respondents to confirm their hearing attendances
  • Prepare letters to be sent out on a timely basis
  • Monitor and keep records of the courier delivery statuses of letters, and perform necessary follow-ups to ensure that all mails are accounted for and tallied
  • Upload documents and case notes into the system to ensure effective documentation of cases
  • Check through cases in system to extract relevant information from the cases, and prepare listings for these cases where required
  • Perform data entry of relevant records into the system and in Microsoft Excel
  • Carry out other general administrative duties such as printing, photocopying, scanning and shredding of documents
  • Assist with front desk operations and backend work to support the implementation of gambling social safeguards
  • Manage walk-in clients with enquiries, complaints and/or requests for assistance and dispense advice where possible
  • Man the administrative line and email for general enquiries
  • Assist with the opening and sorting of incoming mails
  • Schedule interviews and appointments for members of public to meet the officers
  • Assist with the counter administrative matters for hearings

Requirements:

  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Attention to detail and high accuracy in data entry.
  • Knowledge of Microsoft Office suite. (Advanced proficiency in Microsoft Excel and Access will be assessed favourably.)
  • Meticulous and independent worker who is able to carry out responsibilities with minimum supervision.

Kindly email your resume to:

We regret to inform that only shortlisted candidates will be notified.



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