![WWT APJ-SINGAPORE PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Quality Specialist
2 weeks ago
About WWT:
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Based in St.
Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments:
Fortune 500 companies, service providers and the public sector.
We employ around 8,000 individuals globally and closed over $14 Billion in revenue in 2021. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For" list for the 11th consecutive year
JOB SUMMARY:
RESPONSIBILITIES:
- Collect, trend and analyze internal performance metrics assisting Leadership and Team Members with operational data measurement, analysis, and actions.
- Train WWT staff in QMS, applicable ISO 9001 requirements, Quality concepts, tools, and processes.
- Assist in the development of procedures, work instructions, forms, and other documents.
- Work with necessary parties, internal and external, to solve Customer, Supplier, product and service level issues.
- Initiate and facilitate CAPA meetings (Corrective Action / Preventive Action) to drive Containment, Root Cause and effective Corrective Actions to mitigate recurrence.
- Assist with internal and external QMS audits helping to ensure that WWT maintains required Quality certifications.
QUALIFICATIONS:
- Diploma/Degree preferred with 2 to 3 years of experience related to, or in Quality Management Systems applicable to the Information Technology, Telecommunication, Manufacturing, and/or the Logistics, Warehousing and Distribution industries.
- Ability to identify problems focusing on continuous improvement and initiate Corrective Actions and Preventive Actions utilizing Quality Tools such as Survey, Gap Analysis, Pareto Analysis, Fishbone Diagrams, 5Why, and Process Mapping for factbased decision making.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of data with attention to detail and accuracy aiding in the ability to solve practical and abstract problems and deal with a variety of variables in situations where only limited standardization exists.
- Professional and selfmotivated with the ability to establish priorities and manage time effectively with mínimal supervision.
- Possess excellent verbal and written communication skills with the ability to lead/mentor, influence, collaborate, and build relationships with others.
- Experience in Project Management.
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