Responsibilities:

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Enrollment Management:Process student registrations, withdrawals, and transfers.

Maintain accurate and up-to-date enrollment records.
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Communication:Liaise with students, instructors, and other stakeholders regarding course details, schedules, and any changes.

Respond promptly to inquiries and provide support through various communication channels.
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Support Services:Assist students with course-related inquiries, technical issues, and general support.

Organize and facilitate help sessions or tutorials as needed.
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Record Keeping:Maintain organized records of student enrolments, attendance and assessments. Archieving of all records on a timely and organised manner.

Generate reports for management and regulatory purposes.
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Logistics:Coordinate logístical aspects of in-person courses, including room assignments, materials distribution, and scheduling.

Ensure all necessary resources are available for successful course delivery.
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Scheduling:Plan and coordinate course schedules, considering instructor availability, student needs, and any external constraints.

Manage any changes to the schedule and communicate updates effectively.
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Technology Management:Oversee technical aspects of course delivery, including the learning management system (LMS) and other online platforms.

Collaborate with IT to address technical issues and ensure a smooth learning experience.

Qualifications:

• Proven experience in course administration and operations within an educational or training environment.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in using learning management systems and other relevant technologies.
• Detailoriented with a focus on accuracy and quality.

Salary:
$2, $3,500.00 per month

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Experience:

• Desktop administration: 1 year (required)

Work Location:
In person

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