Business Analyst
2 weeks ago
Job Title:
Business Analyst
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Working Hours:
Mon-Fri:
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Working Location:
Jurong West:
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Remuneration Pacakge:
Up to 6k (basic) + AWS + VB ( 2 months)
Job Scope:
- Assess business requirements and make evidencebased recommendations to support process improvements.
- Establishing, implementing, and maintaining standards to drive a culture and mindset of Continuous Improvement in order to lead to a continuous cycle of improvement in efficiency and effectiveness across the organization.
- Champion digital transformation and change initiatives that will result in simplified and efficient process
- Work collaboratively across all departments within the organization to drive process improvement initiatives that will be aligned with business priorities
- Develop, plan, and facilitate business process improvement projects
- Diagram, measure and evaluate processes
- Organize and lead focus group discussions with business users to understand the business painpoints and user requirements
- Able to visualise the endtoend process and translate the process workflow and business requirements into functional and design specifications
- Collaborate closely with our technology and business transformation team to coordinate and oversee user requests and support user testing when necessary
Job Requirements:
- Relevant experiences in project management and successfully implemented Business Process Improvement initiatives.
- Exposure in mapping processes and creating flowcharts
- Good working knowledge on ITIL, service design and business process transformation
- Good working knowledge and skills in utilizing system thinking, lean sigma etc to systematically identify gaps, defects, reduce waste and create value in service provisioning processes.
- Strong business acumen and demonstrates the ability to develop Asis & Tobe process maps after understanding business requirements
- R1989397
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