UX Researcher
3 weeks ago
Role Description
We are seeking a User Experience Researcher for a contract hybrid role based in Singapore, with flexibility for some remote work. This role is ideal for individuals who are beginning to build a career in UX research and have a foundational ability to conduct user studies and analyze data to enhance digital interactions. While not a lead role, the position is crucial for facilitating effective user research and contributing to the development of user- centered digital experiences. The candidate will collaborate with a dynamic team to innovate and refine our digital offerings.
Given that many of our clients are government bodies in Singapore, it is essential for the candidate to be Singaporean or possess a strong understanding of local policies and cultural nuances. This understanding will be crucial in conducting user research and distilling insights that accurately reflect our users' needs and contexts.
Qualifications
- Familiarity with User Research, UX Research, and Human-Computer Interaction
- A strong grasp of Design Thinking and analytical skills
- Competence in analyzing data to unearth insights and inform strategies
- Some experience in designing and conducting user research studies
- Demonstrable skill in creating user-centered designs for various platforms and devices
- Proficiency with UX research tools like Usability Hub, Optimal Workshop, etc.
- Bachelors degree in Human-Computer Interaction, Interaction Design, or a related field is preferred
- Excellent communication skills, both written and verbal
- Ability to work both independently and as part of a team, including remote collaborations
Responsibilities
- Plan and execute user research studies utilizing methods such as interviews, surveys, and usability testing
- Gather and analyze user data to identify needs, pain points, and improvement opportunities
- Develop actionable insights and recommendations to guide design and development decisions
- Work closely with designers, product managers, and developers to translate research findings into practical design solutions
- Produce UX deliverables like personas, journey maps, etc., to communicate insights and design rationales
- Champion user needs in all design and development discussions
- Keep abreast of the latest trends and best practices in UX research and design
- Document and share research outcomes with the broader team to foster informed decision-making
Due to the nature of our projects, this role requires conducting frequent and sometimes rapid research activities, including guerrilla testing and surveys, often within tight 24-hour timelines. This dynamic and fast-paced environment is perfect for those who thrive under pressure and are eager to deeply engage in user research to support our design processes.
This role offers an excellent opportunity for growth and development within a creative and supportive environment. If you are passionate about UX research and eager to make an impact with your work, we would love to hear from you.
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