Club Manager

2 weeks ago


Singapore PILATES CONNECT PTE. LTD. Full time
**Key Responsibilities:

1.

Holistic Wellness Integration:


  • Oversee and coordinate the seamless integration of Pilates, meditation, nutrition guidance, and related health workshops within the club.
  • Collaborate with instructors, trainers, and nutrition experts to create a cohesive and diverse wellness program.

2.

Operational Excellence:


  • Lead all operational aspects of the club, including scheduling, facility management, member services, and event coordination.
  • Maintain high standards of cleanliness, safety, and compliance with regulations.
  • Implement efficient processes to ensure smooth daily operations.

3.

Exceptional Member Experiences:


  • Foster a welcoming and inclusive environment that promotes holistic wellbeing.
  • Address member inquiries, feedback, and concerns in a timely and empathetic manner.
  • Develop initiatives that enhance member engagement, satisfaction, and retention.

4.

Staff Leadership:


  • Recruit, train, and manage a team of passionate wellness professionals, instructors, and support staff.
  • Cultivate a positive team culture centered around growth, collaboration, and excellence.
  • Conduct regular performance evaluations and provide ongoing coaching and feedback.

5.

Revenue Growth and Marketing:


  • Develop and execute strategies to achieve revenue targets through membership sales and program participation.
  • Collaborate with the marketing team to create effective promotional campaigns and events.
  • Leverage partnerships and community connections to expand the club's reach.

6.

Wellness Program Development:


  • Collaborate with wellness experts to design and refine Pilates, meditation, and nutrition programs that meet varying member needs.
  • Stay current with industry trends and integrate them into the club's offerings.
  • Plan and coordinate health workshops and member events that align with the club's mission.

7.

Communication and Reporting:


  • Generate regular reports on club performance, member engagement, and financial results. Communicate effectively with club ownership and management, providing updates and insights.

Qualifications:

  • Bachelor's degree in Health and Wellness, Business Administration, or related field (preferred but not required).
  • 35 years of experience in managing wellness centers, fitness clubs, or related environments.
  • Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
  • Genuine commitment to providing exceptional customer service and holistic wellbeing.
  • Experience in financial management, budgeting, and revenue generation.
  • Familiarity with Pilates, meditation, and nutrition principles.
  • Excellent organizational and communication skills.
  • Proven ability to think creatively and adapt to evolving member preferences. Relevant certifications in wellness, management, or related fields (e.g., Pilates instructor certification, Meditation training) are advantageous.
Join us in creating a nurturing space where members can thrive in mind, body, and spirit,
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