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Retail Customer Service Officer

4 months ago

Singapore WORKLE PTE. LTD. Full time

Job Description & Requirements Working location: Changi Airport 6 days (Morning, afternoon and night shift)

Basic salary:
$2000 $4000 joining bonusCore Responsibilities : Attend to customer inquiries and provide excellent customer service experience Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services Perform opening and closing settlement for POS and BSS for daily cash reconciliation Perform bag wrapping service and upselling of baggage services or products Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)

Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police Responsible for store cleanliness and image Any other duties as assigned by managementData Management & Reporting :
Familiarity with POS system will be on an added advantage Good interpersonal and communication skills Team player Ability to converse in basic English

Not Specified