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Operations Supervisor
4 months ago
Position Summary
This position is responsible for leading a team in the provision of logistics operational management.
Responsibilities
Primary Responsibilities
Assist the Operations Manager in running and overseeing the smooth running of day-to-day operations.
Lead the team to achieve the department's KPI goals.
Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements
To ensure work processes are in compliance with documented procedures and proper
housekeeping of the warehouse.
Ensure timely processing of all inbound and outbound activities.
Ensures the highest degree of efficiency is maintained at all times.
Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
Perform inventory reconciliation on stock discrepancy.
Update WMS on stocks return and follow-up system updates of closeout items.
Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
Highlight to Operations Manager for any irregularity in the warehouse.
Ensure warehouse operations safety and security.
Assist the Operations Manager in implementation of work improvement projects.
Communicates with customer on operations and service issues
Other duties as assigned by Operations Manager.
Qualification Summary
Experience:
This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in supervisory position
Education:
'O' levels or Diploma in Logistics, Engineering or Business Administration
Skills:
Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.
Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports
Good understanding Customer requirements for each account
Proficient in MS Word, Excel, Powerpoint, Outlook etc
Good leadership skills
Able to use systematic approach in decision-making
Exhibit good judgment and understanding of issues
Operations Supervisor - Global Logistics Company