Brand Ambassador, Chloé

2 weeks ago


Singapore HEINEMANN ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

As the Face of the Brand, your role as a Brand Ambassador involves welcoming guests with Chloe's signature warmth and exceptional knowledge of our products. Your mission is to nurture client relationships, provide outstanding customer service, and foster brand loyalty by delivering memorable experiences.

  • Act as the go-to person for our clients, building trust, and collaborating effectively with the team to ensure top-notch service and lasting connections.
  • Achieve sales targets, KPIs, and CRM goals to drive business success.
  • Promote brand identity through compelling storytelling, staying informed about industry trends, competitors' activities, and marketing strategies.
  • Manage inventory, maintain visual standards, and uphold store cleanliness to create a welcoming environment.
  • Adhere to store policies, offer insights for enhancements, and embody our values to contribute to the team's overall growth.
  • Foster a positive team spirit, engage with colleagues both personally and professionally, and work collaboratively towards shared achievements.

What You'll Bring to the Table

  • Demonstrated sales acumen in a customer-centric role, particularly within the luxury retail sector.
  • Proficiency in English and preferably another language.
  • Familiarity with basic computer applications and POS systems.
  • Excellent interpersonal, communication, and sales abilities to cater to diverse customer needs.
  • Ability to thrive under pressure and meet business objectives effectively.
  • Flexibility to work varying shifts as needed, spanning from early mornings to late evenings.
Your Key Skills

Product Knowledge
CRM
Visual Merchandising
Customer Experience
Housekeeping
Performing Under Pressure
Exceptional Customer Service
Team Collaboration
Storytelling
Hospitality
Brand Awareness

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