Executive, Trg Grant

2 weeks ago

Singapore SMRT Corporation Ltd Full time
Executive, Trg Grant & Learning Support

Job Purpose

  • The staff will be responsible for managing and guiding the learning admin team, covering daytoday learning admin processes and operational initiatives, to ensure smooth and efficient support of training delivery.

Responsibilities

  • Administer and support course and grant administrative tasks for daily and adhoc learning activities and programmes, which include but not limited to inperson training, digital learning, home based learning, and workplace learning

Duties and responsibilities include:

  • Liaising and coordinating with relevant internal/external stakeholders/training providers/coordinators on learning admin tasks such as course scheduling, registration, attendance preparation, processing of course invoices, updating of learning records in the Learning Management System (LMS), digitalisation of documents.
  • Supporting business development initiatives in areas such as planning and administering course runs, tracking of course completion/license status, and billing of external parties.
  • Supervise a team of executives and/or supervisors in:
  • overseeing training administration and capturing staff training and competency records in the LMS
  • Assist in management reports and provide regular updates and analysis on progress and development of key learning admin activities in both course and grants administration.
  • Review and administer SOPs and work processes as appropriate to enhance work productivity.
  • Ensure proper documentation and maintenance of the team's processes/procedure policy, trackers, and workrelated documents.
  • Initiate and facilitate process review and process improvement projects.
  • Note that the list is not exhaustive and related duties and responsibilities may be assigned from time to time._

Qualifications & Work Experience

  • Minimum Bachelor's Degree, in any discipline from a recognized university
  • At least 3 years of relevant administration experience in a training environment
  • Proficient in MS Office (especially Microsoft Excel)
  • Familiarity with using SAP, ARIBA, SuccessFactors, Training Partners Gateway and Robotic Process Automation or other process improvement tools preferred

Skills

  • Technical skills include:
  • Strong ability in navigating and operating online course registration, and internal IT and LMS systems.
  • Good analytical, decisionmaking and problemsolving skills.
  • Possess high level of personal effectiveness, attention to detail and impeccable follow through
  • Strong planning, analytical and organisational skills combined with excellent time management
  • Capable of handling multiple tasks, working well under pressure and short timelines
  • Resultoriented and exceptional problemsolving skills to address existing challenges to achieve sustainable and impactful results
  • Generic skills include:
  • A team player who is a fast learner, has an open mindset, collaborative, highly independent, committed, and adaptable to a fastpaced environment that requires multitasking.
  • Meticulous, detailoriented, numerate and able to work in a fastpaced environment
  • Good communication, interpersonal and organisational skills
  • Able to work autonomously as well as in a team environment

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