Air Traffic Officer

2 weeks ago


Singapore AIR CHINA LIMITED Full time
Perform day-to-day flight operation duties

  • Receive, track and coordinate requests for ground handling, flight support
  • Assist ramp team in customer meetandgreet, flight concierge related hospitality support and coordinating customer requests
  • Administrative support for preflight paperwork, preparing required airport/flight documents for flight crew
  • Monitor progress of flights and assists pilots, crews as required
  • Handle and resolve customer complaints and concerns
  • Participate in the Company Safety & Quality Management System, in accordance to the safety and quality policy framework and be proactively involved in promoting a positive safety culture environment.
  • Communicate with managers to manage daily schedules
  • Comply with all airport authority and security requirements
  • Assist in various other administrative or operational duties

Requirements:

  • Experience in airport flight operations
  • Shift work week and able to work on weekend and Public Holidays
  • Fluent in both English and Mandarin and possess strong communication skills
  • Proactive, passionate, meticulous and with a strong safety mindset
  • Strong teamwork, communication skills, punctual and excellent customer service skills & attitude

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