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Service Captain Italian Fine Dining By Chef Mirko

4 months ago

Singapore The Lo & Behold Group Full time
A new concept by The Lo & Behold Group and Chef Mirko Febbrile.


It is is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.


As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.


For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a "Great Place To Work" (2022, 2023) and one of AON's Best Employers.

Wherever you are on the team, whatever your definition of success, we'll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience.

You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.


You'll be in-charge of:

  • Building and maintaining relationships with guests
  • Order taking & menu description
  • Upselling products based on your extensive product knowledge
  • Ensuring guest satisfaction by being proactive in service operations
  • Improving procedures and systems

We love people who:

  • Go above and beyond to make someone else's day
  • Are thoughtful and kind, while upholding high standards
  • Own outcomes and drive solutions
  • Are evercurious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others.

We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual's key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.


Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore's lifestyle and hospitality landscape.

Whether we're building Singapore's first rooftop bar from ground-up, or ironing out the creases of Asia's top fine-dining restaurant, all that we do comes down to one thing: People.

We've found that when we design for people and create magical experiences in the process, we're able to bring out the best of a city.

Its people, their purpose and places.
The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees

The dream is simple:
to make our city more lovable, through bold ideas and intentional hospitality.

Job Type:
fulltime

Education:
No education required

Work location:
On-site