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Human Capital International Station Assistant Head

4 months ago

Changi, Singapore Malaysia Airlines Full time

Reports To:

  • Human Capital International Station Head (ASEAN)

Position Summary:

  • The role is mainly to support Head of Human Capital, ASEAN achieving HC target through carrying out daytoday human capital responsibilities including but not limited to Compensation & Benefit, Talent Management and Recruitment, but also serve as Human Capital Business Drivers and working closely with respective stations's HC team, Finance team, Commercial teams (Passenger and Cargo sales) and Airport Services Operation to drive business by enhancing human capability, for ASEAN.

Key Accountability:

  • To assist in the following responsibilities as assigned by the Head of Human Capital (ASEAN):

  • Business Driver: Serve as a primary HC representative and assist the regional HC Head on all HC related issues for ASEAN region (Singapore, Indonesia, Thailand, Cambodia, Myanmar, Philippines and Vietnam), prepare reports on periodic meeting with stakeholders, provide guidance on HC matters, and promote MAG corporate culture to ensure an exceptional employee experience.
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Talent Acquisition & Recruitment: Enhance MAG's employer brand, establish and maintain relationships with recruitment channels, manage budgeting for manpower planning, coordinate recruitment processes, ensure a smooth onboarding experience for new hires, handle work visas and expatriate management, and oversee employment contract renewals.
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Compensation & Benefits: Manage day-to-day payroll operations, coordinate payroll outsourcing projects, review staff benefit coverage, work with benefit services providers to optimize human capabilities, prepare reports for medical insurance renewals, maintain a meticulous and data-driven preparing HC report and analysis, maintain staff personal data with utmost confidentiality, and collaborate with the Group Reward team on compensation matters.
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Talent Management: Promote a learning culture, monitor staff performance management systems, facilitate staff training and career progression including promotions and rotations, and oversee succession planning.
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Employee Engagement and Industrial Relations: Organize various staff engagement activities, monitor employee engagement initiatives including People Engagement Surveys, implement staff reward programs, gather and analyse staff feedback, champion corporate core values and purposes, conduct exit interviews, communicate MAG messages to employees through innovative media, stay updated on employment and labour legislation, and handle staff grievances, disciplinary actions, and labour disputes.
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Ad hoc Projects: Assist with various projects assigned by the GHC Department, including report analysis, automation, digitalization, and meeting preparation, among others.

Qualifications & Working Experience:

  • Degree Holder in HRM or related disciplines.
  • 56 years of working experience in the field of HRM and experience in regional coverage.

Areas of Experience:

  • Proficiency in spoken and written English.
  • Knowledge of the airlines or multinational companies with experience in HRM would be added value
  • Proficiency in Microsoft Excel, Word, PowerPoint
  • Wellverse with ASEAN employmentrelated regulations and social security requirements but not essential