![STANDARD BIOTOOLS SINGAPORE PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Technical Support Scientist
2 weeks ago
Position Summary:
Standard BioTools is seeking a dynamic Technical Specialist to support our innovative biomarker discovery platform, the SomaScan Assay, SomaSignalTM Tests, and related pipeline products.
The Technical Support Scientist will work in a fast-paced, team-oriented commercial and technical group providing technical presentations, technical laboratory development activities and scientific and technical support of SomaLogic's core products. The work requires attention to detail, strong understanding of SomaLogic's core and associated technologies, and a deep understanding of client applications.
This position will report to the Application Manager, Asia Pacific, Global Scientific Engagement.
Key Job Responsibilities:
- Support and train external clients in using the Company's core technologies
- Perform light activities related to equipment inspection in a laboratory setting
- Deliver technology presentations to potential clients
- Support commercial team and customers with technical knowledgebase and problem solving
- Assess equipment and laboratory technical capabilities for technology transfer opportunities
- Represent the Company at trade shows
- Be part of growing team for a new-to-market products
- Answer emails from clients and internal commercial team
- Troubleshoot protocols being run in client labs
- Train sales team and authorized sites members on messaging, as appropriate
- Document all technical inquiries in our CRM system
- Additional responsibilities as directed by the Manager of scientific engagement, APAC
Education and Experience:
- BS degree in the life sciences or related field; advanced degree preferred
- At least 5 years laboratory experience, including technical troubleshooting
- MS Office expertise
- Experience in Life Sciences, healthcare and pharmaceutical industries preferred
- Experience training others preferred
- Familiarity with CRM systems (such as Salesforce) preferred
- Ability to work in a fast-paced, team-oriented environment with strict deadlines
Knowledge, Skills, and Abilities:
- Strong communication skills and the ability to establish and maintain relationships
- Demonstrated understanding and technical mastery of the needs of scientific customers and core laboratories including experience with successful technology applications and study designs
- Molecular biology or biochemistry experience with nucleic acid or protein research techniques desired
- Results-oriented with a drive to find solutions to problems
- Self-motivated, disciplined self-starter with an ability to work independently
- Ability to adapt to change and work effectively on various assignments
- Good organizational and planning skills, strong attention to detail and accuracy
- Strong learning agility with an ability to learn, understand, and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge
- Excellent presentation skills
- Ability to speak Mandarin will be added advantage.
Work Environment:
- Home-based
- Ability to travel up to 20%
Product Knowledge
Trade Shows
Biochemistry
Troubleshooting
Strong Attention To Detail
Technology Transfer
Biotechnology
Adapt to Change
medical device software
Teamoriented
Biomedical Devices
Molecular Biology
Technical Presentations
Presentation Skills
Life Science Industry
Life Sciences
Terminology
Laboratory
Ability To Learn
Technical Support
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