Digital Business Analyst
2 weeks ago
The Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.
Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today
Learn more about GovTech at
Do you want to apply your skills, knowledge and energy to implement cutting-edge infocomm technology and digital solutions that will change the lives of Singaporeans and the public? In GovTech, you can
As a Digital Business Analyst, you will work in a Government Agency as a key member of the GovTech project team. You will support the Chief Information Officer at the Agency and collaborate with fellow project managers, solution architects and technical services consultants to deliver leading-edge digital solutions. You are a pro-active, self-motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people handling skills. You are also adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies to meet identified Agency and citizen/business needs.
What you will be working on
You will be involved in a range of tasks including the following:
- partner with the Agency's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
- work with fellow GovTechies and the Agency's project teams to develop user stories, functional/technical specifications and acceptance criteria
- evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack )
- identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
- ensure system or product readiness for smooth deployment, adoption and operations
- analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
- assist the CIO to identify new opportunities for the Agency's digital transformation
What we are looking for
- Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles
- Prior working experience in IT business analysis, application solutioning design and testing
- Participated in at least one full software or product development cycle, preferably using Agile Methodology
- Strong analytical, conceptualisation and problem-solving skills
- Good communication skills with the ability to pitch ideas and influence
- A driven and motivated personality with an inquisitive mind
- Ability to learn and apply
- Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
- Past development or consulting experience
- Knowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design)
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes .
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
Learn more about life inside GovTech at GovTechCareers .
Stay connected with us on social media at ConnectWithGovTech .
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