Digital Business Analyst

2 weeks ago


Singapur, Singapore Careers@Gov Full time
What the role is

The Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today

Learn more about GovTech at

Do you want to apply your skills, knowledge and energy to implement cutting-edge infocomm technology and digital solutions that will change the lives of Singaporeans and the public? In GovTech, you can

As a Digital Business Analyst, you will work in a Government Agency as a key member of the GovTech project team. You will support the Chief Information Officer at the Agency and collaborate with fellow project managers, solution architects and technical services consultants to deliver leading-edge digital solutions. You are a pro-active, self-motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people handling skills. You are also adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies to meet identified Agency and citizen/business needs.

What you will be working on

You will be involved in a range of tasks including the following:

  • partner with the Agency's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
  • work with fellow GovTechies and the Agency's project teams to develop user stories, functional/technical specifications and acceptance criteria
  • evaluate and recommend suitable technology while aligning with GovTech's technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack )
  • identify and adopt the appropriate development methodology (e.g. Agile or Waterfall) in an Outsourced, Co-Sourced or In-house development environment
  • ensure system or product readiness for smooth deployment, adoption and operations
  • analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
  • assist the CIO to identify new opportunities for the Agency's digital transformation

What we are looking for

  • Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience. Candidates with more years of experience will be considered for more senior roles
  • Prior working experience in IT business analysis, application solutioning design and testing
  • Participated in at least one full software or product development cycle, preferably using Agile Methodology
  • Strong analytical, conceptualisation and problem-solving skills
  • Good communication skills with the ability to pitch ideas and influence
  • A driven and motivated personality with an inquisitive mind
  • Ability to learn and apply
Preferred Skills:
  • Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
  • Past development or consulting experience
  • Knowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design)

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes .

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at GovTechCareers .

Stay connected with us on social media at ConnectWithGovTech .



  • Singapur, Singapore Digital business people Full time

    Digital Business People is seeking a Product Analyst focusing on the maritime domain within the metals mining and trading industryThe RoleJob Responsibilities:Support in converting maritime-specific business requirements into functional specifications, ensuring that these are clearly communicated and understood by the technical team.Play an active role in...


  • Singapur, Singapore CHUBB Full time

    The Business Analyst role is about bringing and delivering innovative, superior, future ready digital solutions around how our customers will purchase / self-serve online. In this role, you will be required to identify & analyze business pain points, gaps, core problems, industry trends, business needs and translate these to tangible business requirements...


  • Singapur, Singapore CHUBB Full time

    The Business Analyst role is about bringing and delivering innovative, superior, future ready digital solutions around how our customers will purchase / self-serve online. In this role, you will be required to identify & analyze business pain points, gaps, core problems, industry trends, business needs and translate these to tangible business requirements...


  • Singapur, Singapore Careers@Gov Full time

    What the role is The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence,...

  • Digital Consultant

    1 week ago


    Singapur, Singapore Xtremax Full time

    As a Digital Consultant, your band of adventurers rely on you to identify and analyze our clients’ requirements and then build them in the form of magnificent IT solutions. It is in no way an easy task, but it is key to accomplishing missions. Responsibilities: Analyze and identify complex system's needs Communicate the client's requirements to the...

  • Business Analyst

    3 weeks ago


    Singapur, Singapore IBM SINGAPORE PTE LTD Full time

    IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses...


  • Singapur, Singapore ACCSS Digital Pte Ltd Full time

    We are seeking a highly analytical and motivated Business Development, Insights Analyst Manager with a passion for growing new businesses and a strong aptitude for data analysis. The ideal candidate will have a keen eye for detail and possess the ability to translate complex data into actionable insights. You will work closely with Insights and Strategy...

  • Business Analyst

    3 weeks ago


    Singapur, Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...


  • Singapur, Singapore A*star Research Entities Full time

    The Digital Health Accelerator (DHA) is led by A*STAR, Ministry of Health (MOH) Singapore, SingHealth, National Healthcare Group (NHG), and National University Health System (NUHS). DHA supports innovators in driving adoption and scaling of market ready or near-market ready digital health solutions. DHA is hosted by Singapore's Diagnostics Development Hub...


  • Singapur, Singapore A*STAR Full time

    The Digital Health Accelerator (DHA) is led by A*STAR, Ministry of Health (MOH) Singapore, SingHealth, National Healthcare Group (NHG), and National University Health System (NUHS). DHA supports innovators in driving adoption and scaling of market ready or near-market ready digital health solutions. DHA is hosted by Singapore's Diagnostics Development Hub...

  • IT Business Analyst

    4 weeks ago


    Singapur, Singapore Singtel Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...

  • Business Architect

    4 weeks ago


    Singapur, Singapore OCBC Bank Full time

    Business Architect / Business Analyst (CRM)-(240000PY) Description Position Overview: We are seeking a highly skilled and experienced Business Architect / Business Analyst to join our team for further expanding our Group Customer Relationship Management (CRM) System to streamline the case management and straight through process (STP) various...

  • Business Analyst

    11 minutes ago


    Singapur, Singapore Idemia Full time

    You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as...


  • Singapur, Singapore Adelphi Digital Full time

    Senior Digital Marketing Administrator Singapore Adelphi Digital is looking for a highly organized marketing administrator to manage our marketing operations across the Asia-pacific. This is a one-of-a-kind opportunity where you’re going to help blaze the trail for our growth, plus your own. Duties and Responsibilities: Show...

  • Business Analyst

    2 weeks ago


    Singapur, Singapore Standard Chartered Bank Full time

    Lead Business Analyst at Wealth Management Company As a Lead Business Analyst in our cross-functional squads, you will support the Product Owners in driving the outcomes of the squad to deliver on their objectives and key results. You will work closely with the Product Owners in creating business requirements to achieve business goals and develop the overall...

  • SOC Analyst

    6 days ago


    Singapur, Singapore DIGITAL REALTY Full time

    Your role : As a SOC Analyst at Digital Realty, you will be integral to our Security Operations Center, specializing in monitoring, detecting, investigating, analyzing, and responding to security events within our IT infrastructure, including Operational Technology (OT) systems. You will utilize your knowledge of cybersecurity frameworks, risk...

  • Business analyst

    7 days ago


    Singapur, Singapore Encora Inc. Full time

    Business Analyst Experience: 6 years Job Mode: Full-time  Work Mode: On-site Business Systems Analysis is responsible for managing significant projects Responsibilities The Business Systems Analysis is responsible for managing significant projects (e.g., strategic change management, new business and product initiatives, process re-engineering,...


  • Singapur, Singapore Crypto.com Full time

    The F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optimizes our global finance initiatives and enjoys being detailed-oriented while multitasking across various exciting project scopes Responsibility Collaborate with...

  • Business Architect

    4 weeks ago


    Singapur, Singapore OCBC Bank Full time

    Business Architect / Business Analyst (Cards System)-(240000O5) Description Position Overview: We are seeking a highly skilled and experienced Business Architect / Business Analyst to join our team and play a key role in the Group’s major re-platform implementation for our Cards Management System across the regions. The Business Architect /...

  • Business Analyst

    2 weeks ago


    Singapur, Singapore Equinix Full time

    Who are we? Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with...