Current jobs related to Executive, Aftersales Support - Singapore - PERFORMANCE MOTORS LIMITED

  • Aftersales Support Specialist

    3 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support ExecutiveJob Summary:We are seeking a highly skilled Aftersales Support Executive to join our team at The Supreme HR Advisory Pte Ltd. As an Aftersales Support Executive, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Prepare quotations for spare parts and service...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support ExecutiveJob Summary:We are seeking a highly skilled Aftersales Support Executive to join our team at The Supreme HR Advisory Pte Ltd. As an Aftersales Support Executive, you will be responsible for providing exceptional customer service, ensuring timely and efficient resolution of customer inquiries, and maintaining a high level of...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support Executive Job DescriptionJob Summary:We are seeking a highly skilled Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, preparing quotations, and coordinating service attendance.Key Responsibilities:Prepare quotations...

  • Aftersales Support Specialist

    3 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support ExecutiveWe are seeking a highly skilled Aftersales Support Executive to join our team at The Supreme HR Advisory Pte. Ltd.Key Responsibilities:Prepare quotations for spare parts and service attendance to customersIssue service kits and spare parts to service engineersMaintain excellent customer relationshipsRespond to technical inquiries...

  • Aftersales Support Specialist

    3 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The successful candidate will be responsible for providing exceptional customer service and support in the aftersales department.Key ResponsibilitiesPrepare quotations for spare parts and service attendance to customersIssue service...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support Executive Job DescriptionWe are seeking a highly skilled and motivated Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD.Key Responsibilities:Prepare and issue service kits and spare parts to service engineersMaintain good rapport with customers and attend to their technical enquiriesPrepare shipping...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support ExecutiveWe are seeking a highly skilled and motivated Aftersales Support Executive to join our team at The Supreme HR Advisory Pte Ltd.Key Responsibilities:Prepare quotations for spare parts and service attendance to customersIssue service kits and spare parts to service engineersMaintain good rapport with customersAttend to technical...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support ExecutiveWe are seeking a highly skilled and motivated Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD.Key Responsibilities:Prepare and issue service kits and spare parts to service engineersMaintain good rapport with customersAttend to technical enquiries from customersPick & pack of spares when...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job Title: Aftersales Support ExecutiveWe are seeking a highly skilled and motivated Aftersales Support Executive to join our team at The Supreme HR Advisory Pte. Ltd.Key Responsibilities:Prepare quotations for spare parts and service attendance to customersIssue service kits and spare parts to service engineersMaintain good rapport with customersAttend to...

  • Aftersales Support Specialist

    3 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support ExecutiveJob Summary:We are seeking a highly skilled Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, resolving technical issues, and ensuring seamless support to our customers.Key Responsibilities:Prepare and issue...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Aftersales Support ExecutiveJob Summary:We are seeking a highly skilled Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, preparing quotations, and maintaining good rapport with customers.Key Responsibilities:Prepare quotations for spare...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job Title: Aftersales Support ExecutiveJob Summary:We are seeking a highly skilled and motivated Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, preparing quotations, and coordinating spare parts and service attendance.Key...

  • Aftersales Support Specialist

    2 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, preparing quotations, and coordinating with service engineers.Key ResponsibilitiesPrepare and issue service kits and spare parts to service...

  • Aftersales Support Specialist

    4 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, preparing quotations, and coordinating service kits and spare parts.Key ResponsibilitiesPrepare and issue service kits and spare parts to service...

  • Aftersales Service Executive

    3 weeks ago

    Singapore EA RECRUITMENT PTE. LTD. Full time

    Job Title: Aftersales Service ExecutiveWe are seeking a highly skilled Aftersales Service Executive to join our team at EA Recruitment Pte Ltd. As a key member of our aftersales team, you will be responsible for delivering exceptional customer service and driving sales growth in the automotive industry.Key Responsibilities:Manage motor accident claims,...

  • Aftersales Support Specialist

    3 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Aftersales Support Specialist to join our team at THE SUPREME HR ADVISORY PTE. LTD. as an Electrical and Electronic Service Expert. The successful candidate will be responsible for providing exceptional customer service and support to our clients in the electrical and electronic industry.Key...

  • Aftersales Support Specialist

    2 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Aftersales Support Executive to join our team at The Supreme HR Advisory Pte Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the electrical industry.Key Responsibilities• Prepare and issue service kits and spare parts to service...

  • Aftersales Support Specialist

    2 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryWe are seeking a highly skilled Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD.Key ResponsibilitiesPrepare quotations for spare parts and service attendance to customers Issue service kits and spare parts to service engineers Maintain good customer relationships Respond to technical...

  • Aftersales Support Specialist

    3 weeks ago

    Singapore MyCareersFuture Full time

    **Job Summary**MyCareersFuture is seeking a highly skilled Aftersales Support Executive to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Prepare and issue service kits and spare parts to service engineers in a timely and efficient...

  • Aftersales Support Specialist

    3 weeks ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled and motivated Aftersales Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesQuotation Preparation: Prepare and issue quotations for spare parts and...

Executive, Aftersales Support

4 months ago

Singapore PERFORMANCE MOTORS LIMITED Full time
Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry.

As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.


Job Description:

  • Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
  • Monitor its implementation to ensure highlevel performance and consistency across all operations.
  • Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
  • Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly Key Performance Indicator (KPI) for BMW Asia timely.
  • Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Per Unit (EPU) for improvement plan.
  • Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
  • Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
  • Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
  • Build and maintain good rapport with BMW Asia, Subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.

Requirements:

  • Diploma/Degree in Business or Engineering.
  • Minimum 3 years of relevant working experience.
  • Possess working experience in the automotive industry with a good understanding of Aftersales operations.
  • Possess extensive local market knowledge and proven good track records in the automotiverelated industry.
  • Class 3 driving license.
Sime Darby Motors is the automotive arm of Sime Darby.

One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan.

A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.